I've been a customer at Best Buy for a long time. So long in fact that today when I asked for help with my Cobra Dash Cam I found out I never had any store warranty after 14 days!
They used to give you at least 30 days on all items! Now they're so greedy that they expect you to buy an extended warranty on everything past 2 weeks.....that's 14 days you have to find out if your electronics are buggy or have any performance issues; this is outrageous! Everyone knows electronics can be feisty and not show problems until after a month or more of usage and their answer: If you didn't GIVE US MORE OF YOUR MONEY by buying an extended warranty beginning with day 15....you are screwed and at the mercy of the manufacturer and shipping your item back and forth and waiting forever.
I am going to specialty stores from now on. Buh Bye Best Buy!
Product or Service Mentioned: Cobra Dash Camera.
Reason of review: Warranty issue.
Monetary Loss: $200.
Preferred solution: Full refund.
Best Buy Cons: Worst customer service deserve no stars.