I have been a regular customer of Best Buy for many years have spent all kinds of money in their stores. I just recently purchased a $3,000.00 52" HD tv with all kinds of cords.
I just tried to return a three way splitter that was a tad bit over the 30 day return policy (In which I knew nothing about) You would think that just for public relations that they would have returned this item for me but that was not the case.
The manager refused to return it and that was that he said store policy is thirty days. I will be taking my business elsewhere where they appreciate customer satisfaction.
Monetary Loss: $39.