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I have been a regular customer of Best Buy for many years have spent all kinds of money in their stores. I just recently purchased a $3,000.00 52" HD tv with all kinds of cords.

I just tried to return a three way splitter that was a tad bit over the 30 day return policy (In which I knew nothing about) You would think that just for public relations that they would have returned this item for me but that was not the case.

The manager refused to return it and that was that he said store policy is thirty days. I will be taking my business elsewhere where they appreciate customer satisfaction.

Monetary Loss: $39.

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West Miami, Florida, United States #20243

go donate 1 million dollars to your local police station..... and go kill someone after...

maybe, as courtesy they'd let you go free...

oh wait....

West Miami, Florida, United States #20242

go donate 5 million dollars to the police station.... then go kill someone....

I wonder if for courtesy they'd let you go free...

oh wait...

Dunlap, Iowa, United States #16885


um its policy 9 times outta 10 the person behind the counter cant override, and most managers dont, because thats how they make money- but its a cheap cable- sell it on craigslist and youll get your money back...

Monterey, Tennessee, United States #9119

Not only is it on the receipt but also up next to Customer Service. You can't be that dumbfounded not to see it.

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