Horrible service on the 888 national number, at store the sales employees, customer service are horrible. they will do whatever it takes to avoid accepting a return and to sell you an extended warranty, tv set-up (for $ 550.00). called about getting someone to the house on warranty, no call back. never deal with best buy.
the salespeople at the store spoke very badly about the sales reps. on the 888 number. they had every excuse in the book. i felt as if i was being lied to and manipulated into a larger purchase due to their inability to find the tv that i ordered and paid for. Never deal with best buy.