Purchased a Garmin Vivosmart HR from Best Buy. Salesperson insisted the Regular size would fit my wrist, they sells lots of them everyday.
I explained that I have XXL Hands. I bought it wore it for a few days and it doesn't fit. I called to exchange the fitness band. Best Buy does not stock the X-Large fitness bands in any store.
They have to be custom ordered. That's why the saleperson insisted it would fit. Best Buy will not exchange the band unless I bring this one into the store or pay for a new band. I don't live in the same town.
This is very incoinvenent for me. I contacted customer support and got the same response. I suggested that they order the correct size band and I can exchange when it come in.
They said absolutely not. Worst Customer Service!
Best Buy and Garmin will no longer get my money!
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