I remember why I stopped shopping there now! | Best Buy in Madison City, Wisconsin

I purchased a 55 inch TV and a bluetooth adaptor - the person who sold me it said the TV has 15 days return and the adaptor has 90 day return policy. I could not figure out how to work the bluetooth adaptor after talking with support several times and wanted to return it. The sales persona lied to me about the 90 day policy, the geek squad said it was 15 days all products due to my 'plan' level, and the managers would not make it right. I called corporate and the child who answered the phone said 'too bad' read the conditions after 45 minutes of wasting my time. I will never ever shop there again and I hope they go out of business like Circuit City did - I should have bought it on Amazon like I wanted.
View full review
#1557128 Review #1557128 is a subjective opinion of poster.
Best Buy Sales Representative
  • No service
  • Refund
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
  • Bad return policy

Contact Best Buy Customer Service

Mailing Address:
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
(757) 220-1352
All Best Buy Contacts

Best Buy Reviews

  1. 533 reviews
  2. 263 reviews
  3. 130 reviews
  4. 56 reviews
  5. 36 reviews
Best Buy reviews