Automatic renewal of software for a computer I nolonger have. | Best Buy in Milwaukee, Wisconsin

Beware of Best Buys automatic renewals on the Best Buy credit card. I was never notified that it was renewed like I was in the past because I nolonger use that computer. When I got the bill on the Best Buy credit card I notified Best Buy and the Geek Squad said that they would remove the charge. They never removed it and now I am getting late payment charges. I have contacted Citybank and unlike other charge cards they will do nothing. I closed the account! Best Buy can add anything to your card and Citybank will do nothing. I am waiting for this to go to collection. Citybank will also call you with a pre-recorded message every day. I will never deal with either company.
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#602663 Review #602663 is a subjective opinion of poster.
Best Buy Credit Card
  • Poor customer service
Reason of review
Problems with payment

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