Houston, Texas
Not resolved
1 comment

Purchased Samsung sound bar online on November 8th. Never delivered!

Best Buy website under my account shows item never delivered and refund made. NOT! Multiple calls and attempts to get my money back have failed. O customer service.

They just do not appear to want to return my money. 21 days and counting. Buyer beware when ordering online from Best Buy!

Their phone bank appears to be outsourced to a third world company. Several dropped calls resulting in having to call back and explain the problem all over again.

Product or Service Mentioned: Best Buy Shipping Service.

Reason of review: Order processing issue.

Best Buy Cons: Customer service.

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ayesheh n

their should be an organization to deal with best buy .

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