My son bought me a Samsung TV from best buy for my birthday, it lasted approx 2 years, then would no longer power up, I brought it back to best buy not for a credit but for disposal / recycle, the clerk (Jammer at the Longmont CO store) replied sure they could help with that, the cost would be $40 dollars, the small TV weighed less than 6 lbs, not only do they sell junk, they assume no responsibility for the recycling of the junk they sell, I will never darken the door of best buy again, and I used to be a stock holder of the eden prairie minnesota based company (ticker BBY) from now on I will purchase from Costco and encourage anyone purchasing a gift for me to avoid best buy.
Product or Service Mentioned: Tv Recycling Service.
Reason of review: Poor customer service.
Monetary Loss: $200.
Best Buy Cons: Irresponsibility for recycling.