2 comments

First up no one ever answers the phone so if you sant to know anything you have to go to the store..the automatic system always says there is one person ahead of you...there was 5 employees just standing arounx bs...proably why no one can snswer there phones..best buy will end up just like circuit city.down the tubes....customer service sucks big time..another thing proably why best buy is close up about 50 to a 100 of there big stores and having to open up smaller stores....NO SERVICE AND NO PRODUCTS TO BUY IN STOCK.I WHEN TO OFFICE DEPOT....

Monetary Loss: $1000.

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Mike_mn
#605645

end up just like circuit city! OMG!

The reason Circuit City went out of bussiness, and , CompUSA declined, is because BB drove them out! BB is directly responsible. Its' all business!

JohnT's stmt 'I noticed a rapid change for the worst with Best Buy. Maybe they felt that all major competion had been eliminated' is true.

With less competition, BB doesn't have to strive as hard. It's just being lazy!

I read on the Yahoo News ticker that BB is scheduled to close close to 120 stores! The enconomy is NOT the only reason.

Anonymous
#600557

Actually I always had better service with Circuit City.Best Buy at the time did have better prices and fair costumer service.

After the demise of Circuit City and Computer City, a Tandy Company, I noticed a rapid change for the worst with Best Buy. Maybe they felt that all major competion had been eliminated and quality of service could be compromised. If that were true then it certainly is not true now.

Best Buy again has major competition but has not adapted.They, too, will follow Circuit City into oblivion.

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