Best Buy - We'll Handle Everything- logo---NOT!!
Purchased washer and dryer and still had to make purchase of propane connection units separately.Date of install was made and was told the delivery men would call for arrival time.
I had to call and ask if they can come before I left for an appointment. They called me and said it was at the same time of my appt. Was told to call the supervisor to change delivery date. I did and was told to call the store, and then to call him back.
Whats up with that? Called store and was put on hold for a long time. No, they don't "handle everything" it seems the customer does. What a pain.
This is not a convenience at all. Still waiting.
Reason of review: Poor customer service.