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Verified Reviewer
2.6
Details

Update by user Dec 04, 2019

So I went into my local store and found out that they consider the entire week of Thanksgiving "Black Friday" week so any discounts throughout that week is exempt from price matching so although I don't agree with that at least it was some kind of an answer that made...

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12 comments
Anonymous
#1792899

Best Buy WILL match prices during the entire week and even on Black Friday EXCEPT for "door buster" items - those super special limited items you have to get tickets for. And even items that are excluded from price match policy can sometimes be overridden by manager if you ask "NICELY".

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Resolved
Review
#1721754 Review #1721754 is a subjective opinion of poster.
Pros
  • Getting product same day
Cons
  • Lie about price matching
Reason of review
Poor customer service
Loss
$100
Preferred solution
Price reduction

Resolved: Service Sucks | Best Buy review from Everett, Washington

5.0
Details
Samsung 50 inch TV. After standing in line for about 1/2 hr I was informed you need an appointment two have your TV repaired after there consoltation of how they want to rip you off. Bringing in the part to be repaired was not good enough. Either bring in the whole TV or have a geek come out and evaluate what they think is wrong. Any person with a Samsung knows they have faulty powerboards. So for a two dollar part your outcome would be over 400 dollars. Two capacitors and soldering iron fixed the problem for under 8 dollars myself. I will never enter a best buy store again. Ill go to Frys.
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Resolved
Review
#901307 Review #901307 is a subjective opinion of poster.
Product
Samsung Electronics Tv
Reason of review
Poor customer service

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