Best Buy Reviews in Winchester, Virginia
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Bad return policy ...not about customer satisfaction | Best Buy review from Winchester, Virginia
Won't ever be going to or doing business with them again. Return Policy allowed is only 15 days....with absolutely no exceptions. That is even if in unopened package. With such a short return policy they should be upfront when customer is paying.. Only if you spend $1000s of dollars with them can you get a 60 day return on an item..So much for caring about the customer. Purchased with a Best Buy Reward Card, but only "Silver" Reward Card members are entitled to the 60 day return policy. Wonder how many more rules are attached to that?
My fiance bought himself, his mother, and me each a laptop from Best Buy. In less than 6 months the screen stopped working on one of them. Toshiba said it was not under warranty. I took it to Best Buy and as soon as I walked in the door I asked for a manager and...
Stole my drivers licence | Best Buy review from Winchester, Virginia
on 7/19/11 i visited my local best buy in winchester,va to honor a geek squad protection plan on my phone they refered to the celluar phone desk where i was introduced to a very large and very smelly deryl who did happen to help fixing my phone but failed to return my drivers licence to me. i called that night and they said it would be at the ap desk and that is was ok for my uncle to pick it up for me when my uncle arrived to retrive it they told him that it wasnt there and that they couldnt give it to him anyways so i returned today 07/20/11 and now they cannot find it but karen the not so very helpful sales assc. remembers seeing it. but is now nowhere to be found..
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