Best Buy Reviews in Virginia, USA
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Digital download | Best Buy review from Richmond, Virginia
- Worst customer service
Don't EVER get a Best Buy Card
Best Buy - Manager Review from Newport News, Virginia
Best Buy - Installation Review from Richmond, Virginia
Refurbished Phone now does not Work Properly | Best Buy review from Fairfax, Virginia
Update by user Feb 10, 2015
Stopped by Apple Store yesterday, February 9th 2015, to see if the technicians would be able to fix the phone. After review of the phone, Apple determined that unauthorized modifications by a third party had taken place and that voided the phone under Apple's limited warranty.
Basically, Apple told me that the phone was ineligible for service. Went to the Best Buy store in Gainesville VA and explained this to the store manager, a young lady. She listened to me and told me there was nothing they could do and that I basically had a paper weight.
Thanks again Best Buy for unsatisfactory service. Caution to all: go anywhere but Best Buy to purchase your phone.
Original review posted by user Feb 09, 2015Purchased a I-Phone 5 with the service plan in Jan 2013. Phone screen cracked in Nov 2014 and Best Buy sent me a refurbished replacement phone. January 31, 2015, I stopped by Best Buy in Gainesville VA, because the replacement phone was having technical issues, key pad malfunction (not opening up, sending texts and calling without my initiation). Told my replacement plan had expired on January 29th and that they only cover refurbished phones for 30 days. Told that resetting phone to original factory might help - it did not...problem continues. Call Geek Squad and basically told that I have no recourse and that I have to go get a new phone. Needless to say, I will never step into a Best Buy again (platinum member). This is unsatisfactory that I paid for a replacement plan and I was provider a refurbished phone that does not work.
- Poor customer service
Bad service | Best Buy review from Leesburg, Virginia
- Customer service
I went to the Store to buy the Motorola 360 Smart Watch | Best Buy review from Richmond, Virginia
Samsung Refrigerator | Best Buy review from Burke, Virginia
Waste of time | Best Buy review from Blacksburg, Virginia
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