Best Buy - Installation Review from Richmond, Virginia

If you are ever getting new appliances, don't use best buy! Their website is impossible to use and delivery does not include installation. Installation is also done by a third party that is different from the one that delivers. Have fun getting it all scheduled. And it cost $140 bucks for them to install a dishwasher. This was after I specifically chatted with a "customer service rep" on the website when I ordered AND VERIFIED IT WAS INCLUDED. Save yourself the hassle. I only got installation set for the same day as delivery because I threw a fit.
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Review
#594696 Review #594696 is a subjective opinion of poster.
Service
Best Buy Installation
Reason of review
Not as described/ advertised

Installation of refrigerator | Best Buy in Reston, Virginia

I bought a refrigerator from Best Buy. The delivery person brought into my house plugged it in. He turned one adjuster and said thats the best he could do and left.I am not please wiyh their delivery standards. Iam not pleased with their more or less I don' really care attitude .If they don't want to do their job FIRE THEM.If I had people representing me *** that they would not last a day.No calls to checkon them so myhey do what they want to do and how they want to do it. I will never buy another thing from Best Buy with the attitude these people had .If something goes wrong I WILL SEE YOU IN COURT Thank you Edward Thacker
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2 comments
Anonymous
#308437

Shut up. The guy installed your fridge.

He didn't kiss your *** like everyone else in your life probably has. Learn to install it your self you whining ***.

smedrik
#268011

What did you want them to do, stock your fridge?

Besy buy only offers delivery with placement and removal of the old appliance where applicable.

The fact that he set it up, and levelled it for you is above and beyond.

I am really not sure what you were looking for him to do?

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#229953 Review #229953 is a subjective opinion of poster.
Service
Best Buy Installation

Use extreme caution when buying a gas range from Best Buy

We purchased a gas range from Best Buy and arranged for delivery on Friday March 18, installation and pick-up of the old range on March 19. After receiving two calls to be sure we were home on Friday we got a call to say it was not on the truck. After raising a ruckcuss they finally delivered it Saturday morning. But the install guy has not gotten here yet - 3 PM and waiting. So, unless you have no life or want to wait multiple days / weeks (yet to be determined) to get a gas range - DON'T get it from best buy
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1 comment
Anonymous
#713619

They suck!

Review
#227589 Review #227589 is a subjective opinion of poster.
Service
Best Buy Installation

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