Youngtown, Arizona
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1 comment

We bought an Asus Computer, HP Printer, and LG Monitor. We spent over $1,000 and had to go back to the Arrowhead - Glendale, Arizona store 3 times because they told us inaccurate information about what we needed to purchase, mistakes the Geek Squad made with software we paid them to install, and get a refund for things we didn't even need.

When I called to ask Cody a question, the Geek Squad Lead left him a message on a yellow post it note which I saw. It said "Good Luck With This Crazy Lady!" That was very inappropriate and I hope we do not need to go back there again.

I am from Minnesota and have bought many items when I lived there. I have been at the 494 Richfield Store many times. I will not shop at Best Buy again or recommend anyone to go there. There are so many negative complaints on line it is terrible!

Company wrote 0 public responses to the review from Jun 26, 2014.
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Anonymous
#842205

You're right, very unprofessional. I would've hid the sticky note better.

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