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Very poor customer service, did not listen to the problem, and did nothing to help resolve the problem. Manager was a joke,.

Just wanted to sell software.

Laptop had issues, Best Buy stated they found no virus but Windows7 corrupt and needed to be reinstalled for $ 130. No way, Laptopis only 4 months old. Was not happy, and stated so many times. Left unhappy.

Took laptop elswhere, two virus found on laptop, and windows 7 was just fine.

I wonder if they even looked at the issue. Will not do business with them again unless required with warranty, if forced to do so.

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Anonymous
#276899

I suppose Best Buy put those viruses on your computer as well?

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