Bought a flat screen TV for our conference room from the BEST BUY in Vero Beach, Florida. We are a non-profit and very careful with out expendutures.
The TV screen was broken when we opened the box. BEST Buy's manager said she could not do anything and walked away after telling us to bring the TV back in as they had others in stock.
After going through 4 members of their customer relations department Best Buy offered us a $99.00 gift card to purchase another flat screen.
No I'm sorry just stuck with a broken TV.
Review about: Best Buy Manager.