Not resolved

The Geek Squad put a not geniue copy of Windows 7 on my computer reloaded system and then tried to deny it. I believe this may be illegal?

I went to pick my computer up and met very rude unprofessional employees. Maybe if they are rude enough they will lost more customers with a 800 plus credit score. No sure I will ever go too Best Buy again based on this very unpleasant experience. They loaded window 10 wanted window 7 charged me $150.00 for 0.

Service terrible attitudes worst. Poor Management. No manager in the store to talk with and wasting my time to pursue.

Next time I want a $3,000 TV will go to Costco or Sams Club or order on line. Will give them few more years before they shut down like all other stores that don't care about customer service.

Reason of review: Poor customer service.

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