Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

0 comments
1.0

Made an appt. through Apple.

Wasn't given any idea of how much it would take to replace a battery. Tried to find out every way I could. Nobody could tell me. Went to You Tube and watched people do it in 4-6 min.

Went to Best Buy for my appt. After waiting past my appt. time they took my phone and started running diagnostics on it. Then I was told it would take 1 hr.

40 min. to replace the battery. Because I did not know it would take that long I was not prepared to leave it that long. When I told the tech he asked how long I thought replacing a battery would take.

I told him about the folks on You Tube. He tossed the phone onto the counter and walked away. Glad I didn't leave it as he didn't even have the battery kit to repair it. The rude uninformative tech had nerve enough to call me 1 week later to tell me he had my part.

Took him a week to tell me that? This just confirmed why I am not a Best Buy shopper.

User's recommendation: Just Don't!

Preferred solution: Let the company propose a solution.

Location: 5230 Campbell Boulevard, Nottingham, MD 21236

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Best Buy Reviews

  1. 748 reviews
  2. 336 reviews
  3. 189 reviews
  4. 83 reviews
  5. 54 reviews
Best Buy reviews