Without notice, they just cancelled my Best Buy credit card (without my knowledge), even though I have never made a late payment AND I have very good credit. I called customer service and i was transferred to a call center in India.
They claim the account was closed due to inactivity, and they WILL NOT reinstate it. I called again and spoke withy a supervisor who said I would have to reapply AND allow them to run ANOTHER credit check. UNACCEPTABLE!!!!! This has an negative impact on all credit reports!
Now its BLACK FRIDAY weekend, and I can't shop with my credit card. Best Buy and Citi are the WORST! I will never shop there again. I'll take all my future business to their competitors.
BEWARE OF THEIR CREDIT CARD PRACTICES.... DON'T APPLY FOR A BEST BUY CARD!!!!
Product or Service Mentioned: Best Buy Credit Card.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Best Buy Cons: Customer service is horrible.