My brand new Vizio 60 inch TV developed a shadow after 17 months. I contacted both Vizio and Best Buy and both offered basically $100 of a purchase of a new TV.
I said that was unacceptable and wanted my TV replaced or made to work again properly at their expense. Both refused so I am writing this to say I will never purchase anything at Best Buy again as we have done with most of our TV's over 20 years.
We currently have 5 TV's purchased from Best Buy but no more! I will let my friends know that Best Buy doesn't back the products it sells which is terrible customer service
Product or Service Mentioned: Vizio Tv.
Reason of review: Damaged or defective.
Monetary Loss: $699.
Preferred solution: Full refund.