A couple weeks ago purchased washer & dryer.They said they will call to inform time of delivery.
The day of delivery was was December 26th 2014. It turns out that they do not up date the phone number, they had for us on file. This important detail was discovered on December 26 when we went to the store to inquire, on why We were not called by Best Buy what the window for delivery is.
This Lack of attention to details shows in other areas of their operations.....The toilet upkeep is very good antecdotal evidence.In my humble opinion judgment of why organizations make mistakes can be found in attention to most operational details.
More Review Details
|Style and Design|
|Product or Service Quality|
- Reason of review:
- Problem with delivery
- Preferred solution:
- Let the company propose a solution
- Product or service
- Washer And Dryer
- Review category
- Appliances and Electronics
Author wants to be contacted by the company. Learn more ›