Bellevue, Washington
1 comment
Not resolved

Visited your store on 8/27/14 had an associate assist me in looking for a power station.She took me over.

I saw most expensive power station were on the top. And less expensive were on the bottom .I pointed to the one on the bottom for 19.99 she pulled it off the peg. She rang it up it came up 63.59. I said your sign says 19.99.

She got the rude manager who decided to embarrass me on your sales floor by saying sassy things and telling me the that the scan award dose not exist. I tried tp explained but she cutt me off , she accused me of being unethical, I was applaud by this ladies BEHAVIOR she eas rude I will never shop there AGAIN. She then called the guy over the store. He said the same.

I felt embarrassed belittling and d err cided to leave but I was over charged by 40.00 they even accused me of placing the item there.Poor customer service just ppoor

Review about: Power Station Price.

Review #526817 is a subjective opinion of a user.

PRODUCT OR SERVICE Best Buy Sales Manager
Reason of Review / Monetary Loss Poor customer service / $50
Preferred solution Price reduction

Had an Experience with Best Buy?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Did they check the tag? Most of the time if its not the same model number then honestly they really don't have to honor it. A customer, such as yourself was probably looking at it and put it in the wrong spot.

You May Also Like

"We bought a receiver outta Best Buy had the service protection.Called them to verify the procedure before going to the store.They did the total opposite of what we were told.Had..." Read more
"I had purchased a washing machine from Best Buy Allen Park, I had it delivered and installed in October 2009, it was messing up in 2012 and it recently started..." Read more
"My wife’s Asus laptop screen started flickering 4 days before the warranty was up. This was the only stroke of luck in the whole scenario that follows. Checked the device..." Read more
"I'm very concerned about the way this employee was driving the Geek Squad vehicle today between 4:00pm and 4:15pm. The driver came off the US 26 Sunset Highway speeding into..." Read more
"Clearly posts from eSalon claiming excellent results are misleading and false for color change, touch up to existing, or grey coverage. Sucess is impossible. See below facts. Only hair without..." Read more
"Dear Sir/MA We are international financier, trust Consultant of worldwide development prime lending's.We are Specialist of funds, loans, bank guarantees. We are working with large lending's affiliated to a corporate..." Read more
"Thought Levine sold Quality, don't be fooled. Dressed up junk. We bought an expandable coffee table for over $500, broke in 15 months, actually only expanded it maybe once a..." Read more
"Stance Autoworks is the WORST BUSINESS I have ever dealt with. I got into a car accident in Spring, TX. Call the police, 7 Deuces Towing ( Jason Caus) shows..." Read more