The manager Amanda at the university drive store in Davie i a rude and unprofessional person. Bust Buy should be ashamed of themselves for promoting such an unqualified person to store manager.
We spent thousands of dollars there every year and they would not refund $25.00 for a defective product. We brought back the product and the receipt and she said it was a non returnable item to check the web site. We had her check the website to verify that is says that it was a non returnable item and she could not provide proof. All shae said was it was her decision and it is.
How a multi million dollar company can leave an entire store in the hands of such an incompetent person is beyond me.
We will never step foot in best but in Davie from now on. It HH Gregg from here on.
Product or Service Mentioned: Best Buy Website.
Reason of review: Poor customer service.
Monetary Loss: $25.
Preferred solution: Full refund.
Best Buy Cons: Mananger amanda.