Not resolved
1.7
Details
0 comments

My wife and I bought a Maytag Washer and Dryer online and it was delivered 5 days later. The service personnel hooked them up then left.

The first load of laundry never finished as the washer would not rinse or spin. This was brand new and defective. I called the 1-800 number on the paperwork that said to call within 48 hours of delivery to be told I had to wait 24 hours for the system to update! I have been 6 days with no washer already.

I talked to horrible customer service to be told that nothing could be done until their system updated. Then I talked to the supervisor Brittany who said she was going to make it right then just hung up on me. My wife called back to be called a liar and that she would have to wait for them to call her back. This was earlier today.

I am so *** pissed.

I will never ever ever buy anything from this crack pot company ever again. Worst customer service ever!!!

Product or Service Mentioned: Maytag Washer And Dryer Combination.

Reason of review: Damaged or defective.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Best Buy Reviews

  1. 533 reviews
  2. 263 reviews
  3. 130 reviews
  4. 56 reviews
  5. 36 reviews
Best Buy reviews