21035 Biscayne Blvd, Aventura, FL 33180, USA
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1.7
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1 comment

THE DELIVERY SERVICE IS HORRIBLE! THIS IS MY WORST EXPERIENCE EVER!!!!!!

I BOUGHT WASHER AND DRYER 4 MONTH AGO!!!!!! 4 F,,,ING MONTH AND HAVEN'T RECEIVED IT YET!!!! YOU CAN'T EVEN IMAGINE HOW ANGRY I AM AFTER ANOTHER FAILED TRY TO RECEIVE MY ITEMS...... I WAS TRYING TO TALK TO DELIVERY MANAGER DAVID(HE DID'T WANT TO GIVE ME HIS LAST NAME OR NUMBER) , BUT HE WAS RUDE AND HELPLESS.

JUST SAID THAT I HAVE TO CONTACT COSTOMURE SUPPORT AND HANG UP ON ME. I TRYED TO CALL HIM BACK BUT HE DIDN'T ANSWER ME ANYMORE. LAST WEEK O BOUGHT THE TV ONLINE FROM BESTBUY.COM. I RECEIVED THE TV WITH CRACKED SCREEN.

I WENT TO THE LOCAL STORE TO EXCHANGE THE TV, BUT THE STORE COULDN'T DO THAT, BECAUSE THEY SENT ME THE WRONG MODEL, NOT AS I ORDERED, SO IT DIDN'T MATCH THE RECEIPT.

I HAD TO SPENT THERE 4 HOURS TO MAKE IT HAPPENED!!!!!! WOULD NOT RECCOMEND BESTBUY!!!!!

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

Best Buy Pros: Manager at the appliance department.

Best Buy Cons: Delivery service is horrible.

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Anonymous
#1285726

Pole

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