The Geek Squad is a rip off. They take advantage of anyone with a question.
They treat their customers like prey instead of appricating their business. They tried to tell me I made a laptop crash after having it less than 24 hrs. I was sold a laptop as new that wasn't because the battery was in the laptop when I got it home, after second time it was turned on,it would not boot up.
Tried to charge me a restocking fee and 30.00 diagnostic fee. Best Buy and Geek Squad are off my list of business.