State: Texas Product: Best Buy Credit Card Clear all filters (5 of 57 reviews match)
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Best Buy in Sugar Land, Texas - False Information - Worst Customer Service

1.0
Details
I had purchased from Best Buy and was told that if open a credit card account, I will receive 10% discount that will go directly to my account. Turned out that was a false information. A cheap trick. When i called the card service, i was told that information i received was incorrect and i have 60 days to use the reward. If i would like to extend the date then i have to call the card service. When i called the card service again, they said that I received the incorrect information and they cant extend the date. It is a cheap way to get the business and trick you to open your credit card, where they get hard credit check, which effects your credit score also. Shame on Best Buy.
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Review
#1721114 Review #1721114 is a subjective opinion of poster.
Product
Best Buy Credit Card
Cons
  • Worst customer service - cheap advertisement
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Let the company propose a solution

I love rushcard

My card go out this month
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Review
#1704668 Review #1704668 is a subjective opinion of poster.
Product
Best Buy Credit Card
Pros
  • I love using my rush card
Cons
  • No information
4.6
Details
My card got declined my account got put on hold because they thought it was a fraud charge.I called customer service for support and the said they would fix it and take the hold off of my card I waited a few minutes and tried again and it still didn't work. I was very...
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Review
#1301408 Review #1301408 is a subjective opinion of poster.
Product
Best Buy Credit Card
Pros
  • Electronics
  • Electroics
Reason of review
horrible service

Best Buy will not credit my account.

I live 100 miles away from Best Buy. I returned an item (unopened and untouched) and because it was beyond the 14 day limit they would only issue a store credit. I charged it on my Best Buy credit card and they refused to credit my account. They said they would not do it. I now have a useless $250 store credit which they will not accept for payment on my account. I refuse to shop at Best Buy and would like to know where I can complain about this policy. If I don't pay the entire balance I will not only have a useless credit, I will be paying interest on the account as well. Most stores would have worked with me but they refused.
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1 comment
Tomia
#1074539

So you knew of the time limits on returning items for a refund but you went past that time and you are blaming the company! Our society has become that we are never wrong and the other side needs to bend in our favor. They issued a store credit so why don't you try and sell that credit on Craigslist to try and recoup some of your mistake

Review
#744354 Review #744354 is a subjective opinion of poster.
Product
Best Buy Credit Card
Reason of review
Problems with payment
3.0
Details
This THIEF stole my credit card information and attempted to make a $431.00 dollar purchase (for pick up at a Best Buy store in Rockwall, Texas). Fortunately, the fraud was detected within 24 hours and the order cancelled. The name "Durand Taylor Kedron" appears on the...
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3 comments
Chinenye
#1040526

Isn't that Durand fellow the starting left tackle for the Vikings?

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Review
#700476 Review #700476 is a subjective opinion of poster.
Product
Best Buy Credit Card
Reason of review
Order processing issue

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United States
Phone:
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