Once again, the same e-mail problem has occurred three times in the last year. Geek Squad assured me every time they had fixed the problem and it would not happen again.
Their online tech support is beyond UNPROFESSIONAL.
Some of them are barely understandable.
Some have terrible overseas telephone connections with static and breaking signals. One idiot even had a rooster crowing every few seconds in the background for the entire call.
I have NO confidence in their abilities or ethics.
Preferred solution: Let the company propose a solution.
Best Buy Cons: Bad employees.