This THIEF stole my credit card information and attempted to make a $431.00 dollar purchase (for pick up at a Best Buy store in Rockwall, Texas). Fortunately, the fraud was detected within 24 hours and the order cancelled. The name "Durand Taylor Kedron" appears on the...Read more
Purchased a gift...over $1000...asked for delivery they put the wrong address in the delivery box...a completely different city...and wouldn't except responsibility for their mistake. People took off of work to be available for delivery, it inconvenienced several...Read more
A friend of mine payed $200.00 for a Geoforce GTX 550 TI from Best Buy and asked the employee he purchased it from if the box was tampered with and the employee said no. Then he went to install it in his new computer and opened up the box and there was nothing there. ...Read more
Samsung Galaxy Note 5 Review
I bought a on line samsung note 5 the day I was to get it they sent me a text saying sorry there would be a delay.I called to see if I could just go to the and get one they said no still waiting they have my money I have nothing
Other Product Review
The worse customer service ever..
Nightmare Customer Service: I recently purchase a GE Washer from BestBuy Mesquite, TX. Salesperson was good and knowledgeable. Delivery install went fine. 15 minutes after the install, I received a call from BestBuy to complete a survey of their installation. I...Read more
I wanna buy a TV on Bestbuy.com. but they just show the price at check out, *** THAT, bestbuy just let you know the price when you purchase some *** *** from them, what the *** , *** sucking bestbuy. I have never seen anything like this before, normally, at other sites...Read more
Their TV power off in the middle of your favorite show. Manufacture company came out to repair however after 30 days the Insignia TV started cutting off again. We were told to have it repair would cost us $150.00 plus parts and labor. Never again.....Insignia...Read more
We purchase a Toshiba Laptop at the Rockwall, Tx Best Buy and bought the extended warranty on the agents suggestion that we would get immediate replacement. We bought this for my daughter and grand kids could talk to there father that is deployed by the Army to Africa....Read more
My computer has been in geek squad *** for a month now and when I call for status i get incompetent people who can not tell you what is wrong. then they tell you to call the STORE, and guess what? they tell you to call the 800 geek squad number. endless cycle. I still...Read more
I have had an exceedingly poor response from Best Buy in trying to acquire a dishwasher I bought back on January 11, 2012. Three rescheduled deliveries, with no actual delivery, a terribly broken ordering and statusing process, and absolutely no proactive (or reactive...Read more
Today 1/28/12 I attempted to exchange a gift I received for Christmas on 12/25/11 at the Rapid City, SD store. I dropped off the product when I arrived at the store in the customer service desk stating that I want to return it for exchange but did not know what I...Read more
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