State: Texas City: Dallas Clear all filters (29 of 2616 reviews match)
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This THIEF stole my credit card information and attempted to make a $431.00 dollar purchase (for pick up at a Best Buy store in Rockwall, Texas). Fortunately, the fraud was detected within 24 hours and the order cancelled. The name "Durand Taylor Kedron" appears on the receipt from Best Buy. The order was originally placed at a Best Buy store in Minneapolis with the fraudulently obtained merchandise being shipped to (and available for pick up...
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DontBeATwit

DontBeATwit Isn't that Durand fellow the starting left tackle for the Vikings?

Anonymous

Anonymous Can you explain what Best Buy did wrong or why/how this is a complaint about Best Buy?

3.0
#700476
Purchased a gift...over $1000...asked for delivery they put the wrong address in the delivery box...a completely different city...and wouldn't except responsibility for their mistake. People took off of work to be available for delivery, it inconvenienced several people but still no help. Only response is it would be another day until I could even schedule another delivery...I called the VP of customer service Karalyn Sartor and her faithful...
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2.3
#596710
A friend of mine payed $200.00 for a Geoforce GTX 550 TI from Best Buy and asked the employee he purchased it from if the box was tampered with and the employee said no. Then he went to install it in his new computer and opened up the box and there was nothing there. My friend payed $200.00 for an empty GPU box DON'T BUY AT BEST BUY THEY LACK AUTHENTICITY AND SHARE THIS REVIEW WITH YOUR FRIENDS THAT ARE BUILDING COMPUTERS AND GETTING THERE...
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Anonymous

anonymous Your friend should have been able to feel if the box was empty or not, or their might have been a slight sound of something moving around in the box.

Anonymous

notgivingit I have to call *** on this complaint first of all if the package had been tampered with your friend could have easily paid for it then opened it right then and there.
I fu...

Samsung Galaxy Note 5 Review

#754950
2.5
I bought a on line samsung note 5 the day I was to get it they sent me a text saying sorry there would be a delay.I called to see if I could just go to the and get one they said no still waiting they have my money I have nothing
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Other product Review

#666026
The worse customer service ever..
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Nightmare Customer Service: I recently purchase a GE Washer from BestBuy Mesquite, TX. Salesperson was good and knowledgeable. Delivery install went fine. 15 minutes after the install, I received a call from BestBuy to complete a survey of their installation. I received an Email confirmation of delivery and installation completion not 1 hour after the washer was installed. Less than an hour after installation I load my washer and its screaming...
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IHateStupidCustomers

IHateStupidCustomers I love how this loser from Louisiana is constantly bashing Target everywhere. it's like "I ordered a Big Mac at McDonald's and got sick because it turned out they gave me a Bi...

Anonymous

Anonymous If you think Best Buy is a beast to deal with, whatever you do, don't ever buy ANYTHING from Target. They are much more horrible than all the Best Buys in the entire United S...

I wanna buy a TV on Bestbuy.com. but they just show the price at check out, *** THAT, bestbuy just let you know the price when you purchase some *** *** from them, what the *** , *** sucking bestbuy. I have never seen anything like this before, normally, at other sites , i just need to add it in the shopping cart then I can see the price, but Bestbuy want you to add it in the cart, then log in to check out, they will show you the price, *** , i...
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IHateStupidCustomers

IHateStupidCustomers really? because I\'m able to see the prices of the TV\'s. I guess Best Buy made you mad because they caught you stealing and now you want to bad mouth them. and even if you co...

Their TV power off in the middle of your favorite show. Manufacture company came out to repair however after 30 days the Insignia TV started cutting off again. We were told to have it repair would cost us $150.00 plus parts and labor. Never again.....Insignia televisions are made with poor quality and the manufacture comapny does not care about their customers(now the power button is hard to push this is another issue with this TV) and yes,...
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Anonymous

nurse777 I have a small insignia tv that made metal tip of the cable connection that is plugged into it, burnt looking. I replaced the connection and it makes a strange electrical sou...

Anonymous

Pissed Consumer My wife and I purchased an Insignia TV (32 in) from Best Buy about 5 years ago. Recently the picture went bad (large grey lines)- I called Insignia direct and was informed the...

We purchase a Toshiba Laptop at the Rockwall, Tx Best Buy and bought the extended warranty on the agents suggestion that we would get immediate replacement. We bought this for my daughter and grand kids could talk to there father that is deployed by the Army to Africa. One of the grand kid pushed it off the table and broke. We brought it in an was told it would be 2 weeks. I talk to the store manager Kay. She said she could not help us to get...
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Anonymous

Anon Laptop protection plan is repair not replacement. Person who sold it to you either lied or was misinformed. Always read the fine print before you buy a warranty!

#264808
My computer has been in geek squad *** for a month now and when I call for status i get incompetent people who can not tell you what is wrong. then they tell you to call the STORE, and guess what? they tell you to call the 800 geek squad number. endless cycle. I still don't know what is the hold up. the General Manage at the Best Buy store in Aurora at the Briarwood location is just as incompetent and does not honor her commitment to call back....
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I have had an exceedingly poor response from Best Buy in trying to acquire a dishwasher I bought back on January 11, 2012. Three rescheduled deliveries, with no actual delivery, a terribly broken ordering and statusing process, and absolutely no proactive (or reactive for that matter) follow up from any of the channels at Best Buy... save a delivery department that called me to say they had no dishwasher to deliver. Below is an excerpt of one...
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tallinboy

tallinboy I am having the same experience. I ordered a car stereo online on Feb 26. Expected delivery Mar 4. I got an e-mail on the 4th saying that delivery was delayed. I called the 1-...

Contact Best Buy

Headquarters Address:
Best Buy Corporate Customer Care
P.O. Box 9312
Minneapolis, MN 55440
Phone:
(757) 220-1352
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Companies similar to Best Buy

Today 1/28/12 I attempted to exchange a gift I received for Christmas on 12/25/11 at the Rapid City, SD store. I dropped off the product when I arrived at the store in the customer service desk stating that I want to return it for exchange but did not know what I wanted yet and needed to look around. They said okay. I returned to the service desk and started working with a gentleman until he stated that the return date had expired and he needed...
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Anonymous

PRD People who comment on these complaints are so rude. These complaints are to inform people of their bad experiences with companies and people are swearing at them and calling ...

Anonymous

RC Commenter/Simon Do you have comments on everything? Most of your comments are rude. Get a life and a job. It may keep you off boards like this.

#251438