State: Ohio City: Columbus Clear all filters (20 of 2665 reviews match)
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Tried to buy a refrigerator from Best Buy. Evidently everyone but me knows better than to do this. One of the very worst days of my life (and that is truly saying something). The store does not answer phone calls. Not one answer all day. The delivery does not arrive at...
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Anonymous
Anonymous

I feel like could start a pretty large support group just of people with mysterious vanishing Best Buy refrigerators. I should have read these reviews before I ordered, but I ...

1.0
I didn't like
  • Failure to keep promises
#874365
Reply to reviews
DO NOT BUY FROM BEST BUY!!!! ITS NOT THE BEST BUY
DO NOT BUY FROM BEST BUY!!!! ITS NOT THE BEST BUY
My wife and I were told on Saturday the day we ordered our Washer & Dryer the soonest we could get our appliances would be by having them delivered Monday since they did not have them in stock. This already became a problem because both my wife and I work on Monday. So...
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h.kitchener
h.kitchener

Next time try Lowe's.

1.4
#805569
Reply to reviews
Spent $1000 for a radio and back-up camera from one of their "Expert Advisors", made an appointment to have installed. Installation day came and when I went to pick my vehicle up I was told that my whole system needed to be re-wired and they didn't have time to do that...
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I didn't like
  • Customer service
#663397
Reply to reviews
I order on Phone after confirming all the details and they sent me the wrong phone. When i reported it they told me they have reshipped the correct phone which they never did. Once again i reached out to them and they reshipped me the phone and i received same wrong...
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Best_Buy_Tom
Best_Buy_Tom

These things REALLY need to be separated...there IS a difference in dealing with a Best Buy store and Bestbuy.com

#576426
Reply to reviews
I went to best buy in Miami FL and purchase some items for the holidays. The service provided is excellent and the reps helped me with all my purchases. I arrived at around noon time and was instantly approached by a manager looking to assist with my purchases. ...
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I liked
  • Wide variety of products
#574115
Reply to reviews
I won't buy anything from Best Buy because of this store (Bestbuy Tuttle Crossing). Employee who work are lying when they try to sell stuff for you. But NEVER take responsibility in returning process. This is what I get from this store: 1. I bought a laptop and they...
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Anonymous
Anonymous

they know the employees lie the EMPLOYEES are told to lie to you anything to get the sales. Punishment for not up selling you is no hours no job, no food, no rent, no life. ...

I explained that the phone was a gift so I couldn't do that. They said I could not pick up the new phone until I brought the old phone in. The 'solution' they suggested was to take my son 's old phone in so they could activate the new one then to tell him something...
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Anonymous
Anonymous

In most cases you can process a future activation where the phone is actually not activated until a later date. I'm unsure why the mobile department wasn't smart enough to do ...

Anonymous
Heartless

This is funny to me if it's true. BECAUSE IT'S SO TRUE. I work at another major retail chain and the GENERAL MANAGERS know nothing about the products or what needs to happen w...

#465703
Reply to reviews
I attempted to purchase a game for Xbox 360, Madden 25 and could not order it on line and have it sent to me at home. I was prompted to pick it up at the store. I went through all of the mechanics that were required and received an email from BB to inform me of my...
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First of all, contrary to most people's assumptions, companies are not allowed to ask for ID just because you use a credit card. A good rule of thumb is if you could buy it from them with cash without showing ID, they can't require you to in order to use a...
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Anonymous
clearingthingsup

you were trying to be political - period. you need an id to purchase a car, so what's the beef? it is NOT against the rules. it's called fraud prevention. maybe you like to...

Best_Buy_Tom
Best_Buy_Tom

This guy needs to get a life. :roll

Ordered Big Bang Theory, 5th season, on line.got email from BB only available for pick up. Chose Marysville OH.got another email not available, chose another location. Called and talked to BB rep, told to wait, it would become available, they would let me know before...
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