State: Illinois City: Chicago Clear all filters (32 of 2722 reviews match)
filters
state:
city:
category:
Show
product:
Show
Best Buy Samsung Electronics Tv Review from Chicago, Illinois
Purchased the unit a month ago. Purchased extended warranty. While viewing my favorite program the unit popped loudly. Powered down waited a few minutes. Powered back on larger rainbow lines. Two tiny black spots with spider lines. Brought the unit in my local BB. I...
Read more
2.7
#860536
Reply to reviews
I bought a dishwasher 2 months ago from Best Buy in South Loop Chicago. After XPO, the installation company, installed the Bosch dishwasher and left, I ran the dishwasher for the first time. The dishwasher flooded my floors on the first run causing $3k in damages. I...
Read more
Anonymous
Anonymous

Good Afternoon,I am very sorry for the inconveniences you experienced. We are committed to making things right. Has anyone been in touch with you from XPO to resolve this ma...

Anonymous
Anonymous

Amazing that a Bosch dishwasher door seal would fail. Or any component on the product. We have had a Bosch diswasher since 1994. It is not as quiet as it once was but we have ...

#680369
Reply to reviews
After shopping around at a few places looking for a new washer and dryer, I landed at Best Buy. Without going into great detail il will say they convinced me to buy my appliances there promised me Rewards points and Extended Warranty ....after the purchase received...
Read more
Anonymous
Anonymous

Yet again another satisfied Besr Buy customer.

1.0
#658519
Reply to reviews

Exchange Policy Review

Best Buy
#619539
1.0
Mother bought me an LG head set but bought the wrong one. I went back to the store with sealed box and in there bag and they denied the exchange due to me not having the paper receipt l. I was spending double more on the new set. Worst customer service ever
Comment
Show
I purchased a laptop charger just under a month ago. It wasn't working with the laptop as I hoped, so I went to return it. I had my receipt all the original packaging. Nothing was ripped open or missing. I received an in store credit for $71 and I never shop at Best...
Read more
#524344
Reply to reviews
I bought a Microsoft Surface. They convinced me to buy their support agreement (which I'm now sceptical about) rather than a regular 3-year agreement like I have had previously with HP and Apple. The Surface kept crashing (the screen would freeze, and the only way out...
Read more
MattD78
MattD78

So then why not take the Surface to Microsoft under their manufacturer's warranty and then use Best Buy's portion of the warranty after the 1 year from Microsoft? I get that y...

#496297
Reply to reviews
I recently pre-ordered Halo 4 online to be picked up at the Joliet, IL store #307. Upon arriving, showed my online receipt and was told to get into line. Upon getting in that line and waiting 45 minutes. I got to the cash register to an employee(Girl with tattoos) that...
Read more
Anonymous
ha ha

Awwww poor you and what does her having tatoos have to do with the situation?

#357074
Reply to reviews

On 07/07/2012 I purchased Sony DVD player for my autistic son Anthony. At the time I paid extra for a Best Buy warranty, knowing that Anthony without a portable DVD player would NOT be a good thing. You see, this is NOT just entertainment for him, but, because of his...
Read more
Anonymous
JohnT

Its funny how these Best Buy employees (mostly all teenagers) try to defend their less than honest company. There have been so many PROVEN deceptions that States\'Attorneys ha...

Anonymous
Dude25

If not having a DVD is that big of a problem then you should have a couple of DVD players to use if one breaks down.

#348652
Reply to reviews
Pre-Ordered the Collector's Edition of Mass Effect 3 for the PC two months in advance. Had it delivered to the nearby store for pick-up. I went there today to pick it up, and after waiting for 10 minutes, they processed my item. They mistakenly gave me the Xbox 360...
Read more
Anonymous
Eric

I hopped on to Best Buy rewards about three months ago because of the way better deals on game pre-orders (20 dollars back in store credit). But after pre-ordering 6 games and...

IHateStupidCustomers
IHate***Customers

@Fraggle Rock (weird name) I\'ll agree that there probably are some Best Buy employees on here but there are also people on here that have no problem telling people how much o...

#303001
Reply to reviews
Tonight, I was at best buy store in Gurnee Illinois to exchange an item that was never opened, in its original packing with original receipt. Just ask to get it exchange or return to get some other item. The store manager was very rude and refused to take my return...
Read more
Anonymous
Squirrel

:zzz I have NEVER had a problem with returns to BB, because I always follow the rurn policy. Sounds like you did not.

Anonymous
Simon

I have never heard of anyone being denied a return because they don\'t stock the item any more unless it\'s outside the timeframe of their return policies. If you were ou...

#289566
Reply to reviews

Yesterday, I went into the Best Buy Mobile store at the Fashion Square Mall in Charlottesville, Va. Asked a simple question, "Do you have any IPhone 4s for Verizon service in stock" was told "why an IPhone" I said because I want an iPhone. Again was asked "why an...
Read more
#287114
Reply to reviews