State: California City: Los Angeles Clear all filters (41 of 2650 reviews match)
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You just close y account due to inactivity without notice or giving me any warning or chance to keep it open. You just close in as I didn't use it.. I had a great credit with you, over 12 years as a customer and thousands of money spent. I was going through a divorce...
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Anonymous

Anonymous Best buy as well as any other big box store uses a third party vendor to issue credit.The third party vendor is whom you should be complaining to.

Anonymous

Anonymous Best Buy doesn't issue credit, nor do other big box stores. The card you have is issued by an independent credit company.Look at the back of the card, and you will find the na...

I didn't like
  • Account not being reopened
#1033971
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I went to the West L.A Best Buy located on Pico Blvd to purchase a new cell phone and have my old contacts and such transferred over. I must say that this Best buy has horrible customer service, the entire staff were either talking or texting on their personal phones,...
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1.8
I didn't like
  • Bad service after purchase
  • Customers do not answer the phone
#885929
Reply to reviews
Hello, My Harutun Yepremyan I am a best buy credit card holder.. I purchased a washer from best buy online but after using i am very dissatisfied with the machine so i decided to exchange/return it for an different one.. My comment is on the customer service department...
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Poor Service Review

#536559
Augusta GA best buy the worst I have ever been to. Unless you want something really simple they just out right suck
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Over the past weekend just prior to the july 4th holiday my sister requested my assistance with purchasing a new dishwasher and stove for her house since she had recently replaced the refrigerator and the other appliances were "high milage". I was more then willing to...
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Anonymous

Anonymous Did you ever hear back? Wish you could provide that info for corporate. My $1700 order with BB has become a total nightmare.

Anonymous

Anonymous Sounds like these "employees" are sure working hard to get the $15.00 hour raise.

Told shud subscribe to geek squad for iPhone. "They will repair or replace your damaged phone". Phone damaged after several months paying. Guess what? Oh that kind of damage isn't covered. Best buy credit card got charged for some kind of insurance. Was not told -...
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Went to Best Buy Woodland Hills to buy a Samsung Tablet advertised at Frys Electronics for an excellent price. I showed the manager a printed ad and also mentioned that I have an account with best buy. He refused to do a price match with absurd reasons like "it is...
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MattD78

MattD78 I would show the manager their online price match policy because obviously he is wrong.Does Best Buy match the price if it results in a price being below Best Buy's cost on a ...

I went online to buy a gift card and notice the price that you had 200.00 for 15.00. I'm not for if it was a mistake or not I order 6 of them and took the money out of acct. and then sent an email 2 day later stating they cancelled the order. Best Buy is suppose to...
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MattD78

MattD78 First of all, you knowingly tried to rip off Best Buy by taking advantage of an obvious error. Second:We try to be as accurate as possible. However, we do not warrant that pro...

Anonymous

Anonymous You are a real *** if you think that deal was real.

I purching a big screen Tv on 2-23-2015. The TV was delivered to my house on 2-28-2015. I found it was too big to fit my living room, so I decided to return it. I went to the store were I purchesed today (3-12-2015). They refused returning. I was told by the manager...
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I bought a laptop in ontario CA. They also sold me the cd with " Microsoft program" and a "factory cd" which I paid extra 100 dollars for each cd. When I got home I try to install the cd and to my surprise they were empty CDs. When I complained to best buy they said...
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Anonymous

diesel841 Try calling 888 best buy. They are very good at resolving consumer issues. Be honest about with them about the complete transaction. Btw, there is no possibility that you coul...

Contact Best Buy

Headquarters Address:
Best Buy Corporate Customer Care
P.O. Box 9312
Minneapolis, MN 55440
Phone:
(757) 220-1352
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Best Buy was rude and incorporate. My camera didn't work anymore and they couldn't replace it nor fix it. So they offered me to send it to the manufactory to let them fix it. It should take about 2-3 weeks, but I would have been only around about 1 week. Best buy can't...
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