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Took my daugther's laptop for repair three times for the same problem, Three times they replace the power cord. Today I refuse to accept it.

I told them that The power cord should not stop working every 4 months, sometime else is wrong with the computer or the power cord is defected. They said we had our best people look at it and it was the power cord.

I continue to tell them that I should not have to continue to replace a power cord every 4 months. They told me to either take my computer or just abandon it, because we did all we can do, it is working.

Monetary Loss: $700.

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Anonymous
#264028

So what's the problem? They fixed your computer.

Refused to accept it? That's precious. What did you think that would accomplish?

Did you think they were going to go get a brand new one off the shelf for you so you would save them the trouble of recycling yours? You're funny.

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