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Verified Reviewer

Best Buy review: Not applicable

1.0
Details
Employee with zero knowledge at Best buy 17 Ave Calgary ,..Rajinder Singh. Entered Canada with fake documenration..Landed at best buy with fake experiences shown from UK..Fake cheap personality. Made of Lies allover. Which business hires such persons with zero knowledge and without confirming the references?? Best Buy? !! what managers!!
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Review
#1704028 Review #1704028 is a subjective opinion of poster.
Service
Best Buy Manager
Reason of review
Employee

Best Buy review: Camera reparation

4.4
Details
The last time I traveled to the US for a couple of days, I wanted to take my camera to Self Service Center but unfortunately, they would take a couple of days, even weeks to repair the problems. I don't blame them. I've heard great things about their team. Hopefully next time I go back, I will have my camera fixed.
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1 comment
Anonymous
#1770024

This is what reparation means... the making of amends for a wrong one has done, by paying money to or otherwise helping those who have been wronged. So, what does that have to do with your post regarding getting your camera fixed?

Review
#1693954 Review #1693954 is a subjective opinion of poster.
Service
Best Buy Customer Care
Pros
  • Quality
  • Products
  • Great discounts
Cons
  • High prices
Reason of review
Problem with delivery
Tags
  • Retailing
3.5
Details

Update by user Aug 20

i was contacted and replied to. the money was priorly refunded.

customers need to hear a reason.

i could of said i can wait a little longer depending the amount of time. that ship has sailed id be at the back of the line again now.

Original review posted by user Aug 19

i went to best buy in person. paid in...
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Resolved
Review
#1627700 Review #1627700 is a subjective opinion of poster.
Pros
  • Quality
Cons
  • Failed to provide the product
Reason of review
Lied to
Preferred solution
i wont know till i know why

Update by user 2 days ago

I demanded to speak with some one else. this other person not a manager, took 5 minutes to go in the back and pick up my computer.

this only happened because of the YELLING that had occurred because of this stupid comment.. this should not have happened at all.....

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1 comment
Anonymous
#1786173

Why are you more important than the other customers?

Review
#1724613 Review #1724613 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bad Management
1.0
Details
y nephew and I went to the Best Buy at 39 RHL Blvd, Charleston, WV 25309 today between 1:30 and 2:00 today and bought a red Xbox One wireless controller. We left and started driving down the road. He opened it and the box was empty. So I am assuming some one stole it...
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Review
#1686393 Review #1686393 is a subjective opinion of poster.
Cons
  • Customer service was lacking
Reason of review
Sold an empty box
Loss
$65
Preferred solution
Deliver product or service ordered
Tags
  • Sold Empty Box

Best Buy review in Framingham, Massachusetts: Defective TV - no repair or refund

1.9
Details
I purchased a Samsung TV less than one year ago. I was watching it from several feet away when the screen suddenly went dark and the tv just went dead. It is still under warranty. I took it in to BestBuy and they said the screen was cracked and the warranty does not cover physical damage. I did not damage this TV. It is a defective product and BestBuy should stand behind it and offer a refund or replacement. I will never purchase anything from Best Buy again and will never but another Samsung product.
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1 comment
Anonymous
#1778057

Why would they give you a free tv that's been physically damaged? I think you need to stop pawning off your own responsibility in this.

Review
#1687133 Review #1687133 is a subjective opinion of poster.
Product
Samsung Electronics Tv
Cons
  • Terrible store managers
  • Service issues not resolved
  • Are dead to me now
Reason of review
Damaged or defective
Loss
$668
Preferred solution
Full refund
1.0
Details
I bought 4 appliances in June. They are still not right. Didn't show up for 6 deliveries and didn't bother to call. Got a damaged stove which was finally replaced in October! They didn't attach to the safety bracket, putty the gas valve to prevent leakage, or level it....
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Review
#1679790 Review #1679790 is a subjective opinion of poster.
Pros
  • Geek squad in parker is good
Cons
  • Undelivered appliance
  • Lies and lack of written communication
  • Everything else
Reason of review
Poor customer service
Loss
$1350
Preferred solution
Let the company propose a solution
Tags
  • Do Not Buy Appliances From

Best Buy review: Entered the wrong email on my order and can’t recieve tracking info

Can’t redeem my information because of wrong entered email
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Review
#1724162 Review #1724162 is a subjective opinion of poster.
Pros
  • Pricing
Reason of review
Order processing issue
Preferred solution
Need email fixed

Buy from local appliance dealer or any dealer other than BEST BUY INSURANCE is no HELP

1.4
Details
Bought a SAmsung refrigerator. Have had numerous continuing problems. HAve A & E insurance.9 repair visits including Geek Squad. Refrigerator freeze food in the refrigerator not to mention the problem with icemaker. Have purchased many items $5000 camera Ipads ETC. They have no customer loyality as well as Poor service,as the customer you are held hostage to the Big Corporation.
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Review
#1681586 Review #1681586 is a subjective opinion of poster.
Service
Samsung Electronics Refrigerator Repair
Pros
  • Wide variety of electronic products
Cons
  • Took no responcibility
  • Poor service and lack of honesty and knowledge
  • Horrible service
Reason of review
Bad quality
Loss
$5000
Preferred solution
Full refund
Tags
  • Customer Service Nightmare

Best Buy review in Grain Valley, Missouri: Don't recommend

2.0
Details
I was making my payments on time. they canceled my card. they said they sent me a letter as to why but I never got it.
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Review
#1705391 Review #1705391 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Return, Exchange or Cancellation Policy