Best Buy
Reviews and Complaints
I would never shop at Best Buy again
User's recommendation: Never trust a sales rep. Don't even bother customer service they send you out a country that people that sound like a robot and don't even try to help you.
I feel robbed from the Geek Squad. I never used my services for 2020, because I could NEVER get a hold of them. In store or on the phone. I tried for 8 months!!!! Do NOT USE THEM!!!
User's recommendation: NO!!!!! I DO NOT RECOMMEND THE GEEK SQUAD!!!!!
Very unsatisfied customer
User's recommendation: Never again.
Router Problem
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Verified ReviewerCompany's using your name to sell there products through sweepstakes
- Nice people
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Verified ReviewerBuy iPad
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Verified ReviewerRef # 25948****
- Approach to solving problems
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Verified ReviewerAwful company to do business with. Zero customer service
User's recommendation: Find somewhere else to buy what your looking for OR DO WITHOUT.
- Convenient location
- False information
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Verified ReviewerFinding a number to call to cancel an order
Was suppose to receive a tv as part of rooms to go promotion
User's recommendation: Would not recommend.
Inappropriate content on my repaired device
User's recommendation: Terrible availability for customers with issues.
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Verified Reviewer Verified BuyerThis review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Payments are not showing on my account
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Verified Reviewer Verified BuyerThis review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Unable to order due to Repeatedly malfunctioning web site
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Verified ReviewerWas in the store last night Employees walk right pass us without asking if any help was needed they walking around with the cellphone in their hand and this actually was in Electronics
User's recommendation: Don’t plan on going back very poor customer service.
- Lack of care for customers
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Wall of text I Cannot understand