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I just purchased a Brother printer with 12 extra ink cartridges on-line at BestBuy. I paid for the item. They then e-mailed me to pick it up, but when I got to the store later that day, they wanted to give me a printer with 4 starter cartridges and no extra cartridges....
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Anonymous

Ct Best Buy Brother- Inkvestment MFC-J985DW XL Wireless All-In-One printer sku: 5145901Nice printer but slow.

every time I look at the 2 items best buy didn't let me return even though I had both reciepts, I just want to file another complaint about them and I will do my utmost to discourage persons to shop there!!! I'm done explaining this most unfortunate time sucking...
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Anonymous

Anonymous Youre lucky that retail businesses are allowing returns. Recently my company has instigated a NO RETURNS police and I couldnt be happier. No more listening to the LIES. No mor...

offconsumerpissed

offconsumerpissed Why didn't they let your return them? Were they used or past the return period? If the answer is "yes" to either of those questions, then stop whining.

2.3
Product
I didn't like
  • That no one seemed to want to help
  • Worst customer service
#1022976
Reply to reviews
This place is the worse place to get a cell phone reps do not know what they are doing, They created two accounts under our name but only gave us phones for one account. they have the phone for the other account in there store but they still keep charging us for the...
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I didn't like
  • That i was lied to by a sales consultant just to make a sale
  • That we were lied to and that no one can help us
#1021632
Reply to reviews

Short Review for February 03, 2017, Pc_order_processing

#1002202
Online difficulties on their website had to redo twice and still order was wrong and had to cancel. While canceling I got dropped after being on the phone 15 minutes and had to start all over again. Finally cancelled the order.
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Best Buy Customer Care Review

#991971
1.0
Wish I could give no stars horrible place will never shop there again. Had them install a screen protector they installed wrong one and wouldn't do anything when the iPad broke. Told me it was my problem.
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Staff Is A Joke Review

#987783
1.0
Very disappointed .. to say least!! Stay away!
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Best Buy Customer Care Review

#984790
2.5
Worst place EVER for customer service, every call responded to with sorry, cannot help, sorry sorry sorry. Would not buy cat litter from best buy
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Went to purchase laptop, re flash sale, was signed into my Best Buy account. Went to place order, asked to verify account, was unable to verify. Requested password reset, via email and phone text. Never received either. Call 800 to reset, they sent email and phone...
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2.6
I didn't like
  • Best buy tech issues unable to purchase product i wanted
#1020836
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I bought head board yesterday from best buy west wind location and the guy who assist us told us that i need to pick that from ware house .When i was going to assemble that i found that the hardware is missing and the 4 legs are also missing and one of the side is...
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I had a terrible customer service experience with Best Buy in Chico California, rude obnoxious, poor customer service so I asked for the manager...No manager in store today! So I attempted to continue my complaint when the bearded young lad told me if I didn't act...
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Anonymous

Anonymous I have had terrible customer service at the Myrtle Beach,SC store!!! The manager actually hung up on me after he was a smart ***!! They are horrible and when you talk to corpo...

1.0
I didn't like
  • Customer service
#1017591
Reply to reviews
I ordered a television including delivery and mounting on 2/24/17. The delivery and install was scheduled for 3/4/17 from 12pm - 4pm. After changing to a later shift in order to be home for the delivery the delivery company showed up 3.5 hrs late. They never called to...
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2.5
I didn't like
  • Damaged merchandise
  • Delivery almost 4 hours late
  • Delayed wait time
#1017150
Reply to reviews
Bought an LG stackable washer dryer set that I'd reviewed on Consumer Reports. Go to the store to buy this great machine, fully intending to get their credit card and pay it off to get 10% back. 4 associates helped me that day, which is why somebody forgot about the...
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Anonymous

Stacystone Your article is well written but download service is more useful for free software down-loaders. Thanks for sharing with us.Guest Posting Sites List

1.1
#1016298
Reply to reviews
Here my order I placed online, 508400054 (KMM1260331V48590L0K​M). a defective laptop arrives at my place. After much fight and multiple phone calls a month and half later. I get my refund. I was happy it was done with. But the story takes a different turn here....
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Pleeeeze, don't ever order anything from this company online. I was trying to get a gift delivered before Valentines Day. It was suppose to be delivered within 3 days to my Sister-In-Laws office. Instead it was delivered the same day after closing hours. My order was...
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Anonymous

Anonymous I made still waiting for an order from Christmas! And they got their money. Never order online from these ppl again!

1.0
#1014828
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