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Best Buy was suppose to deliver a tv to me after 415 pm they called at 8 am saying they would be there at 830. They said when I set up the delivery it would be after 415. The guy called to come at 4. I told him I wouldn't be there until 415. They canceled my delivery...
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1.9
#1033062
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I bought windows10 copy USB from Dearborn ,MI store , because my PC has crashed , when I tried to load it to my computer it did not work I think because they sold me the wrong version of windows ,i took my computer to the store and the supervisor at the Geeksquad by...
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Anonymous
Anonymous

I mean any version of Windows would load normal. Bout in safe mode would be a start but you seriously need to do some simple Google searching before you start anything like th...

rollo2016
rollo2016

First of all, If you paid $128 you probably overpaid at Best Buy. However, you leave out alot of pertinent info regarding what, if anything happened for you to want to install...

1.6
I liked
  • Worst
  • Geek squad
I didn't like
  • Aweful return policy
  • How i was treated by customer service and manager
#1032830
Reply to reviews
I brought back a Digital TV antenna. I wanted to exchange it for a different kind because it was not working. I did not have my receipt but I was not asking for my money back I only wanted to exchange it for one that would work. I had purchased it in the last 60 days....
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Anonymous
Zara Fogel

It does suck that it was defective and he should've been more polite to you but considering you opened it and had it for at least 60 days its outside of their return/EXCHANGE ...

Anonymous
Anonymous

I hate it when people call me hidden resting places.

#1031887
Reply to reviews

Delivery Service Review

Best Buy
#1003540
1.0
I got a order and i didn't get the power cable i called them was with them on the phone for hours and nothing they didn't help me and didn't care and im a elite plus mamber
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Best Buy Manager Review

Best Buy
#1003294
I went to Best Buy today at 5:30 in la masa store and there was a super vaser named Nick is a bad person has a very bad way to talk and trade us very bad and I never will go there , me and all my family . I ask the Best Buy management to take care about this problem.
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Short Review for February 03, 2017, Pc_order_processing

Best Buy
#1002202
Online difficulties on their website had to redo twice and still order was wrong and had to cancel. While canceling I got dropped after being on the phone 15 minutes and had to start all over again. Finally cancelled the order.
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Best Buy Customer Care Review

Best Buy
#991971
1.0
Wish I could give no stars horrible place will never shop there again. Had them install a screen protector they installed wrong one and wouldn't do anything when the iPad broke. Told me it was my problem.
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Brought a dvd player and tv. Dvd player came with no cords for hookup. Was not informed by sales clerk. Made a round trip cab ride to get an explanation. Had to buy hdmi cord. Total spent after a $250 purchase, an addition $60 (for round trip and cord) Dumb a*****....
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ransom
ransom

Besides the fact that they make money if you buy a cable from them, they don't know how long a cable you need. If they included one that was too short for your use you'd compl...

offconsumerpissed
offconsumerpissed

OK, so you are old. So you should probably have enough life experience to be able to read and ask questions. Instead, you are begging for free stuff. Get it together, gramps.

My wife and I are truly dissatisfied and extremely frustrated with the treatment from Best Buy and Geek Squad. We purchased a Samsung TV UN8550FXZA in 2015. at your Levittown Store in NY The TV went down, no pic. It took geek Squad 4 tries in over a month period to...
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Anonymous
Karen Greene

Considering you bought it 2 years ago almost would you have preferred to spend another chunk of change to get a new tv because Samsung doesn't cover you outside of a year. Ge...

Anonymous
Anonymous

You paid for something without knowing the full terms....no way...

1.7
#1031169
Reply to reviews
Bestbuy: Worst people to deal with EVER. Had a 3 year warranty had nothing but problems trying to replace a broken mouse for my iMac. Weeks later I still have no mouse! They said they would ship 2 different times. They never did. Where is my mouse Best buy???? DO NOT...
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This issue is going on a month now. I ordered a vacuum cleaner from them, simple right? Supposed to be 2 day shipping, I received it a week later. Ok I could deal with that. When I received the vacuum, and went to put it together, half of it was missing. There was no...
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MattD78
MattD78

I have worked for numerous online retailers and I have NEVER heard of a company saying "keep the messed up one we'll send you a new one".

Online order for appliances in the approximate amount of $3,000 has never been fulfilled. Credit Card has been charged in full. Best Buy will not cooperate to solve. Order was placed on March 12, 2017. Best Buy has rescheduled order unilaterally several times. After my...
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1.5
I didn't like
  • Everything
#1029629
Reply to reviews
I will never buy anything at Best Buy again!
I I bought a Lenovo idea pad at Best Buy. Brought it home and started it up. A window popped up with a warning about a Trojan virus? It prompted me to call a number immediately. So I did not knowing it was a scam. I spent 2 hours on the phone talking to what I thought...
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Anonymous
Anonymous

Lol hello I'm an Indian prince and have all this extra money.Please send me $30,000 for taxes and I'll send you a million dollars.definitely not best buys fault you don't know...

Anonymous
mike D

I had a problem with Best Buy. I bought a laptop and declined extra warranty protection. On the 90th day, it crashed. I took it to Best Buy and they said there was nothing the...

1.5
I liked
  • Not good
I didn't like
  • Wasteing my time
#1027377
Reply to reviews
Payment to zero my account was made in January 2017. The money was not taken until after the end of the cycle. The y charged me three months of late fees after I paid them off. Told me I was zero balance then charged me the following week. Then told me that I should...
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3.3
#1026756
Reply to reviews