Best Buy Reviews and Complaints
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Update by user Dec 04, 2019
So I went into my local store and found out that they consider the entire week of Thanksgiving "Black Friday" week so any discounts throughout that week is exempt from price matching so although I don't agree with that at least it was some kind of an answer that made...
- Getting product same day
- Lie about price matching
Product warranty | Best Buy review from District 8 Bay, Maryland
- Sales reps were nice
- Poor service and lack of honesty and knowledge
Lying to customer | Best Buy review from Southwest Dallas, Texas
- Wide variety of electronic products
- Failure to delivery install as agreed
- Web site design
- Difficulty in escalating customer service issue
- Being lied too
Price match is a FARCE | Best Buy review from District 9, Maryland
- Dysfunctional system
- Customer experience
Horrible: No delivery and poor customer service | Best Buy review
Update by user Jan 15, 2019
As of January 15, 2019 I have not been contacted by Best Buy. Not holding my breath.
Does the company typically respond to complaints on Pissedconsumer.com website? I am surprised how poorly the company is rated on this site but given a lack of effort to remedy...
- Poor customer service
- Worse than bait and switch is bait and deny service
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