Best Buy Reviews and Complaints
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Update by user Dec 04
So I went into my local store and found out that they consider the entire week of Thanksgiving "Black Friday" week so any discounts throughout that week is exempt from price matching so although I don't agree with that at least it was some kind of an answer that made...
- Getting product same day
- Lie about price matching
Best Buy review in District 8 Bay, Maryland: Product warranty
- Sales reps were nice
- Poor service and lack of honesty and knowledge
Best Buy review in Southwest Dallas, Texas: Lying to customer
- Wide variety of electronic products
- Failure to delivery install as agreed
- Web site design
- Difficulty in escalating customer service issue
- Being lied too
Best Buy review in District 9, Maryland: Price match is a FARCE
- Dysfunctional system
- Customer experience
Best Buy review: Horrible: No delivery and poor customer service
Update by user Jan 15
As of January 15, 2019 I have not been contacted by Best Buy. Not holding my breath.
Does the company typically respond to complaints on Pissedconsumer.com website? I am surprised how poorly the company is rated on this site but given a lack of effort to remedy...
- Poor customer service
- Worse than bait and switch is bait and deny service
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