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Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
I am beyond words at this point. Two months after my original purchase, of four appliances, the sixth delivery of a Samsung refrigerator and sixth delivery of a Samsung microwave arrived at my home damaged. The bottom frame of the fridge was bent, the bottom of the...
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Anonymous
Tarab17

That’s terrible! Thanks for posting with pictures. We are renovating and had been looking into Best Buy also. Thank god for online reviews. We will definitely not be using the...

1.0
#1151626
Reply to reviews
On Feb 18th 2018, my husband and i went to the Best Buy store in Muskegon Mi and picked out a new set of appliances for our home. We gave the salesman the measurements of our current appliances, he ordered the fridge, stove, dishwasher, and hood we picked out. First...
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Anonymous
Anonymous

FYI, we went to Lowes first...the set was delivered without a phone call ahead of time, then both the fridge and stove had been damaged. We refused delivery and asked for a re...

h.kitchener
h.kitchener

For the future: try Lowe's.

2.3
Norton Shores, Michigan
#1229187
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Best Buy - I am deaf

Best Buy - I am deaf
Best Buy - I am deaf
Best Buy - I am deaf
Best Buy - I am deaf
Best Buy - I am deaf
Best Buy - I am deaf
Best Buy - I am deaf
Hi am deaf. Last two month that i payment order that all payment total 79000 rupess. But delivery post door home me. For pending long. What is issue on Delivery. Can u message me whatapps 9035173287. Regarda. Vijay
#1125422
Reply to reviews
We bought a laptop and it started having problems so we took it back to Best Buy where we bought it. We had receipt and everything the laptop came with. We were astounded to find out they only have a 2 week return policy on electronics. We thought 90 days. 2 weeks...
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Anonymous
Tyg

Typical you make so many assumptions it’s almost scary. You didn’t read the receipt and assumed a 90 warranty. You assumed that making a scene would get your way, it didn’t. A...

Anonymous
Anonymous

Do you Want Best Buy to do something about this or do you just want to vent?

2.4
I didn't like
  • Customer service return policy
  • Manager
#1235554
Reply to reviews
We ordered a 50" TV with delivery and installation services. When I placed the order I chose to have the delivery on April 7 between 12-4 pm. At 2 pm on 4/7, I receive an automated call from Best Buy letting me know that the delivery and installation had been canceled...
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h.kitchener
h.kitchener

Best Buy made some mistakes due to their inherent unreliability but your mistake was in not cancelling the whole thing---instead you got into an argument with them. They messe...

1.6
I didn't like
  • Poor customer service documentation and timing response
#1228760
Reply to reviews
I will never shop at Best Buy ever again! My wife purchased a NEW HP 2-1 Laptop with Windows 10/ Edge ($600) for me for Xmas just a few months ago. Here we are 3 months later and the thing is not functioning as she was told it would with the type of work that I would...
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1.7
#1213436
Reply to reviews
Best Buy uses Telecheck to verify check payments. I hate Telecheck.Their system continually denies my checks at Best Buy. This is all because I changed banks and have a new checking account with the new bank. I have spent A LOT of money at Best Buy over the years with...
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Anonymous
Anonymous

Do you really think that your boycotting any business that uses Telecheck will actually make a difference?

1.0
I didn't like
  • Management
  • Unsubstantated problems with check payment
#1228338
Reply to reviews
I purchased a TV antenna on 3/27 and took it in today, 4/14, to return it. The product was okay, but I found a less expensive alternative. Come to find out that I really needed to read the receipt. Instead of 30 days to return an item, it was 14 or 15 days, depending...
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Anonymous
Durpa

Yes it’s underhanded to expect you to use your eyes and read. Really?? Such a basic skill. To fail to even read is totally on you. Perhaps reading would have saved you making ...

1.0
I didn't like
  • Refund policy
#1233659
Reply to reviews
When Best Buy delivery is SO bad, you take your money to Sears
Last week of August 2017 to September 18 2017 . Boyfriend and I go to best buy to purchase a refrigerator, given that our fridge is dead and only the freezer is about 50% functional. We decide on a deeply discounted floor model of a Samsung refrigerator because we were...
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1.0
I didn't like
  • Lack of delivery
#1103145
Reply to reviews
I will never shop at Best Buy again. We purchased a Sony television about two years ago from the store at Lindbergh Plaza in Atlanta. We decided to also purchase the two year protection plan that they offered through Geek Squad. Recently the TV started having a few...
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1.0
#1128499
Reply to reviews