filters
State:
Show
City:
Show
Product:
Show
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
I am beyond words at this point. Two months after my original purchase, of four appliances, the sixth delivery of a Samsung refrigerator and sixth delivery of a Samsung microwave arrived at my home damaged. The bottom frame of the fridge was bent, the bottom of the...
Read more
Anonymous
Tarab17

That’s terrible! Thanks for posting with pictures. We are renovating and had been looking into Best Buy also. Thank god for online reviews. We will definitely not be using the...

1.0
#1151626
Reply to reviews
Best Buy - Former Customer
I have purchased a great many things from Best Buy over the years and have been a loyal rewards member. This will be the last cent that Best Buy ever gets from me. I bought this Samsung - 49" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR at the Best...
Read more
2.5
I liked
  • Product selection
I didn't like
  • Intolerant and inflexible policies and uncaring staff
#1389336
Reply to reviews
Best Buy, Worst Service. “Guaranteed to get you the lowest price and service so bad you learn why the Best Buy, isn’t always the best decision” I have never in my life publicly written a negative review or comment about a company but I have had the worst experience of...
Read more
2.5
#1370458
Reply to reviews
DO NOT buy from this company! Does not even deserve one star. Unreliable, unresponsive, irresponsible. You DO NOT want to have to deal with this kind of headache. We bought 2 fridges and a set of washer/dryer from them back on August 9th, 2018. Paid upfront, only after...
Read more
#1375825
Reply to reviews
Best Buy contracts with an outside vendor for their deliveries which we were not aware of until their vendor Spirit caused extensive water damage to our oak floor and the ceiling below. They hooked up the water line improperly which resulted in the water damage. They...
Read more
1.0
I didn't like
  • Worst customer service deserve no stars
#1366352
Reply to reviews
Yesterday (11-7-18)I bought a car stereo receiver listed on this page: https://www.bestbuy.com/site/promo/car-stereo-receiver-installation (I purchased the JVC car receiver listed for $139.00, the 16th item on the list). Please note the "FREE" Geek Squad install if...
Read more
#1396396
Reply to reviews
Many businesses like BestBuy are finding themselves closing due to consumers turning to on line vendors for many reasons. Today, my husband and I experienced the top two: 1. Cost (even though you have a "price match" policy in place) 2. Customer Service Why is #2 more...
Read more
I liked
  • Sales staff
  • Product
I didn't like
  • Dysfunctional system
  • Lousy service
  • Manager
#1389838
Reply to reviews
Yesterday I was in our local Best buy the other day and I was picking up the tv show *Star Trek: Discovery Season 1* and I noticed that our store had failed to get in any blu-rays to this show and I was quite disappointed with that and I would surely like to know what...
Read more
h.kitchener
h.kitchener

I believe Best Buy---and other stores---are reducing the amount of DVDs and the like due to theft and low profit on their sales. Amazon.com is really the best place to buy the...

#1400946
Reply to reviews
This was the first time i placed an order with this company.I ordered some items on 10/3, and the package arrived to day 10/5.I opened the package and two items were missing.I called and was told that no refund or reshipment was made, and that the system wouldn't let...
Read more
1.0
#1374328
Reply to reviews
My wife bought a Moto Cell Phone plus 3 accessories a month ago at Best Buy in Dallas Texas. She was not impressed with the accessories & brought them back to the atote for return with the receipt. Ahw was denied a reund. She was told that thw item is no longer sold...
Read more
Anonymous
Anonymous

That's harsh. QUOTE : " loyal customers for many years " ... they don't break the rules for you once and now you'll never return ? The customer is not always right but they ar...

1.0
I didn't like
  • Responsiveness
  • Poor customer response
#1393989
Reply to reviews