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Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
Best Buy - 12 damaged appliances...TWELVE!
I am beyond words at this point. Two months after my original purchase, of four appliances, the sixth delivery of a Samsung refrigerator and sixth delivery of a Samsung microwave arrived at my home damaged. The bottom frame of the fridge was bent, the bottom of the...
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Anonymous
Tarab17

That’s terrible! Thanks for posting with pictures. We are renovating and had been looking into Best Buy also. Thank god for online reviews. We will definitely not be using the...

1.0
#1151626
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DO NOT BUY FROM BEST BUY.
DO NOT BUY FROM BEST BUY.
DO NOT BUY FROM BEST BUY.
DO NOT BUY FROM BEST BUY.
Bought an iPad for my grandson, after asking questions about the item and features it I purchase it. Turns out to be that I was misinformed about the product and features. Went back returned it with my purchase receipt and exchanged it for an up grade. I went again 3...
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Anonymous
Maria Santos

Best buy has ofer to refund my merchandise ofter contacting them. Now waiting to see if they will refundmy full money as per receipt or if they are going togiv me a store cred...

#1261654
Reply to reviews
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
Bought an iPad for my grandson, after asking questions about the item ,and its features I purchase it. Turns out to be that I was misinformed about the product and features. Went back returned it with my purchase receipt and exchanged it for an up grade. I went again 3...
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1.7
I didn't like
  • Lack of knowledge of features on electronic
  • Rude customer service
  • Return policy scam
#1261662
Reply to reviews
Best Buy - Saleman lies to sell ptoduct
I came into your store in Irving Tx Airport Fwy. I was looking at 65inch Tvs.A sales lady told me this is a great tv.She showed we everything about it.I looked at other tvs I decided to take it.I said for this price on the TV I want the best warranty you have and she...
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1.0
#1285375
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Best Buy Price Match Guarantee is a Sham
Best Buy Price Match Guarantee is a Sham
Contacted my local Best Buy store in Gilbert, AZ (San Tan store) to ask them if they would price match a Jitterbug 5.5" smart phone that I found at Sears for a lower price but was told that the product numbers were different (Best Buy vs Sears) and therefore they could...
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MattD78
MattD78

If you took the time to read the Best Buy Price Match policy: Our Price Match Guarantee does not cover:The online prices of retailers not listed in the Special Considerations ...

I didn't like
  • Did not like that best buy refused to price match sears
#1298617
Reply to reviews
We purchased ,LG refrigerator, washer, dryer, dishwasher, range hood, Samsung range and microwave. Just under $6000. We paid fro delivery and install on all items from Geek Squad. Some men with a truck came and dropped off the items and left them in the middle of the...
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Anonymous
Anonymous

Why would the Geek Squad install home appliances? That does not make any sense, Years ago in college I worked for the Geek Squad and at no point did we ever have anything to d...

1.0
I didn't like
  • Unwilling to repair or replace defective product
  • Geek squad never came to install
#1276542
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Best Buy - Appalled
Best Buy - Appalled
We purchased a new microwave online through Best Buy. The microwave arrived, packaged without any filler to prevent breakage. The microwave had glass spew inside. Plus, it was full of dirty food. What is wrong with a company that sends a product that is completely a...
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1.0
Product
#1262651
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On Feb 18th 2018, my husband and i went to the Best Buy store in Muskegon Mi and picked out a new set of appliances for our home. We gave the salesman the measurements of our current appliances, he ordered the fridge, stove, dishwasher, and hood we picked out. First...
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Anonymous
Anonymous

FYI, we went to Lowes first...the set was delivered without a phone call ahead of time, then both the fridge and stove had been damaged. We refused delivery and asked for a re...

h.kitchener
h.kitchener

For the future: try Lowe's.

2.3
Norton Shores, Michigan
#1229187
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Resolved

Because I made the decision to go after a degree, I purchased a laptop computer. I work full time so all of my classes are online. I drove to Best Buy which is fifty plus miles (one way) from my house and purchased a computer. Bought the extended warranty - the whole...
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1.0
#1283290
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Contact Best Buy

Mailing Address:
Best Buy, Inc.
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
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I was in the Best Buy at Bell Creek Rd in Mechanicsville, Va on 6/21/18 and needed assistance in finding a USB cable and flash drive. The salesperson answered my questions about the cable. Then I made a request about the flash drive and he pointed the location to me. I...
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1.0
#1285834
Reply to reviews