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I just relized that they charge me $209, over my balance of $ 207 for a loptop I bought last year. No body (sale associate, etc.) at the time I open the credit card said nothing regarding to this. That I will be charge the full interest of you inicial purchase, if you...
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1.1
#1386852
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Despite my warnings, my husband bought a computer at Best Buy while in AZ visiting his family. Best Buy had so many programs and processes running at start up that there was less than 25% memory remaining to run the computer. We could not even use it. Unfortunately,...
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Anonymous
FourLeafClover

Whatever you do, don't order a computer from Sweepstakes Clearinghouse with one of their $400 :consolation prize" vouchers.

h.kitchener
h.kitchener

The best way to buy a computer is directly from the manufacturer, eg., HP.COM. Even then it will come pre-loaded with some software you don't want or need and can safely unins...

#1384330
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For three months, I have tried to contact Best Buy to cancel “Easy Replenish” (the program where they send you a color cartridge, their choice, every month). Fog the 1st month I called once a week. Then I started emailing and calling every few days. Every time I call,...
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1.8
I liked
  • Nearby
I didn't like
  • Nobody knows what is going on
#1378891
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DO NOT buy from this company! Does not even deserve one star. Unreliable, unresponsive, irresponsible. You DO NOT want to have to deal with this kind of headache. We bought 2 fridges and a set of washer/dryer from them back on August 9th, 2018. Paid upfront, only after...
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#1375825
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This was the first time i placed an order with this company.I ordered some items on 10/3, and the package arrived to day 10/5.I opened the package and two items were missing.I called and was told that no refund or reshipment was made, and that the system wouldn't let...
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1.0
#1374328
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we bought a Kitchen Aid dishwasher and double oven at the St. Peters Mo. store. We also bought Best Buy installations for both. A guy was supposed to come between 8 and 12, it is now 3pm and still no one. we called Best Buy several times during the day and got onwhere....
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#1373311
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Best Buy - Shipping issue

I ordered an item they said it would be there in 3 days. Then 7 days then 30 days. When I call to check the order it says awaiting carrier pick up(it’s said that for a week +). Yet they will not let me cancel my order until it ships to me. Cool thanks I totally wanted to wait a month for a laptop charger I needed. If you actually want your product use amazon.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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#1373017
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We bought AI phone 6S from Best Buy referred . Within 2 weeks phone stopped working and was told that I had to send it to CCR warranty. CCR warranty now says that the ime numbers dont match. And that I need to send them some money to get the phone back. That is the...
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1.0
#1370588
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the return policy effectively keeps me from buying at best buy . have repeatedly asked the staff to help me resolve the matter and been refused ,constant buck passing .for instance asked for a cable to connect two devices ,was sold the wrong one ,the store refused to...
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#1370581
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Best Buy, Worst Service. “Guaranteed to get you the lowest price and service so bad you learn why the Best Buy, isn’t always the best decision” I have never in my life publicly written a negative review or comment about a company but I have had the worst experience of...
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2.5
#1370458
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