What was your experience with Best Buy?
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Customers don't like
- Poor customer service
- Terrible delivery
- Bait-and-switch tactics
Customers like
- Convenient location
- Wide variety of products
- Price
Received in mail a 10% coupon a birthday offer didn’t have barcode on it this is getting to be a pain in my butt Why can’t you send me email with coupon with bar code so I can go purchase my item at Best Buy store The rewards card is under Paul Needham Please check...
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I stayed home today just to receive delivery of a dishwasher. Best Buy left me 3 messages and an email stating delivery between 8 and 12......NO SHOW. Of course called their customer service claims that drivers were here. I guess will be going to LOWES and will make...
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I had been using Kaspersky Virus protection on my computer for years never a problem.Now for some reason Best Buy decides to switch their virus protection service provider to Trend Micro Virus internet protection. So in switching to Trend Micro I have had nothing but...
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Woodland Park, New Jersey
I didn't like
- Trend micro not working after switched from kaspersky
- Customer service and damaged product
I tried to make a purchase at the store in Farmington Hills Michigan with their Price Match Guarantee to find out they only match prices from brick and mortar stores IF the price is not much less than theirs. I wanted to buy a PXM921 Canon printer listed for $79.99 at...
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Purchased a dish washer in store, set up appointment for deliver and instillation, day before the called and sai they would arrive at a different time than appointment window. Installer Said appointment was for morning, i had paperwork and text that it was confirmed...
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I purchased a Best Buy gift card for my Mother to purchase a new cell phone. We went to our local Best Buy at 4413 Birkland Place, Easton, PA 18045 and were taken care of by Patrick. Everything went well with our selection and purchase until we tried to pay for the...
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Our home is being repaired after the Harvey hurricane flood. We bought a high end SamSung replacement refrigerator and GE Monogram range from the Best Buy in Sugar Land, Texas. A nightmare of incompetence, cross-functional blame and damage ensued. Range delivered two...
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There is a fifteen day return policy for a $ two hundred dollar Ring security camera that did not work so go back five days later bought the adapter it works spotty for a little more then a week then breaks under twenty days. I call the manufacturer and tell them my...
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I didn't like
- Product or customer service
I purchased a 50 inch tv from amazon on 7/17/18, the order was fulfill by best buy. Two defective tv's delivered by ups, numerous emails, phone calls to amazon and best buy I decided I needed to hand deliver the second tv to a local best buy Each time I returned a tv I...
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Similar to Best Buy
Well my tablet went down. Went to best buy in owasso. Was going to exchange it for another,since i had insurance on it. Got there at the store. The employee took my tablet. Then informed me that they didnt it in stock. Fine! Said they could order it and it would take a...
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FYI: there is no need to pay for anti virus software. There are many free, and good ones, eg., Avast.