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Company refuses to settle damage to home after 10 months

Best Buy - Company refuses to settle damage to home after 10 months
Best Buy - Company refuses to settle damage to home after 10 months
Best Buy - Company refuses to settle damage to home after 10 months
Best Buy - Company refuses to settle damage to home after 10 months
Best Buy - Company refuses to settle damage to home after 10 months
Best Buy - Company refuses to settle damage to home after 10 months
Best Buy had seasonal help in Dec. of 2021. We bought a refrigerator off the floor, a scratch-and-dent model. It was delivered just before Christmas. It was missing several pieces. We were scheduled to have it repaired and nothing happened. A new fridge was ordered and...
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1 comment
#2275428

What difference does it make if the ceo is a female? I can see why they're dragging their feet attempting to help you poor gloria...

Featured
ID
#4131921 Review #4131921 is a subjective opinion of poster.
Location
Eau Claire, Wisconsin
Pros
  • Financing of big buck tech items
Cons
  • Pass the buck metality
  • No customer service
  • Lack of face to face
Loss
$4600
Preferred solution
Apology

Complaint

Purchased 3 appliances on the same day. My Refrigerator was delivered but service man didnt check to see hose to the ice maker wasnt hooked up. The water from the refrigerator ran through floor to basement damaging my ceiling. My insurance deductible is higher than repair cost, therefore I must pay out of my pocket. I submitted to Best Buy pictures of damages and a companys repair cost. Desiree V. once again replied that I need to submit to insurance company. Now Im getting the run around being that I explained earlier that insurance company is not liable to fix.

User's recommendation: Shop at other appliance store if Best Buy is not going to stand behind their repair contract!

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ID
#4200697 Review #4200697 is a subjective opinion of poster.
Location
Merrillville, Indiana

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Verified Reviewer

Great Return Policy

OUTRAGEOUSLY expensive. Salespeople are like car salesmen. Same brands. Zero competitive pricing. Plus, the best deals are always SOLD OUT. Bait and switch tactic to spend more. BEST? BUY. Worst Deals.

User's recommendation: Shop elsewhere.

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1 comment
#2285052

Go buy cheaper tech at Walmart if you can't afford it. You should also look up the definition of "Bait and switch" before you start looking ignorant george.

ID
#4197814 Review #4197814 is a subjective opinion of poster.
Preferred solution
Apology

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New Reviewer

Order online adjust price

the price went from 976.99 to 1203.00 in a few days on a open box the person wasnt helpful if it has a sale by date list that date it was only 3 days then price went up i thought someone would honor the price i had it in my cart for check out its still in my check out cart now just price has went up over 200.00 864 559 **** James Gordon

User's recommendation: if open box has a sale date post it ...it didnt say sale it said open box.

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ID
#4197616 Review #4197616 is a subjective opinion of poster.
Cons
  • Online ordering
Preferred solution
Price reduction

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Verified Reviewer

They made things right