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Best Buy Wilm De. concord Pk store A 6 WEEK OLD Lenovo 510A COMPUTER FAILED,SAID THEY WOULD REPLACE it .when I got there, said no, it was 1 week out of warranty, kept it for 10 days. Said they had to replace the mother bd. Got it home the card reader didn't work, & the...
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#1193562
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Best Buy - Not enough time

Tried to get a stereo and amp put in and he said he didnt have enough time. Its now 2:51 pm.after i showed him my truck and he said i woild ha e to come back. no one else was here to have anything done. It was my only day off for the next 2 months. 2-19-2018
1.7
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Customer service
Price Affordability
Staff
#1193139
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Best Buy Wilm De. concord Pk store A 6 WEEK OLD Lenovo 510A COMPUTER FAILED,SAID THEY WOULD REPLACE it .when I got there, said no, it was 1 week out of warranty, kept it for 10 days. Said they had to replace the mother bd. Got it home the card reader didn't work, &...
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1.9
#1192836
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I bought a TV for 900 , last Friday night @ 630 pm.... that does not have a remote in the box .. Sony crap that barley works .....and the worst customer service counter from the methamphetamine looking tattooed employee at the customer service counter was atrocious...
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1.0
I didn't like
  • Customer service
#1191505
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Best Buy - Deliver

The men who came to deliver my 3 appliance said they could get into my driveway so they left with them and now there gone back to the store .i have payed for all and have nothing to show for it because they real didnt want to un load 3 appliances im real mad.
3.6
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Diversity of Products or Services
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Sherbrooke, Quebec
#1191205
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Best buy delivery service terrible

The management of best buy delivery is messed up. Their system is totally inconsistent. If something wrong, they don't know how to organize and find the clue.
3.0
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Customer service
#1189243
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I went to return a google home that my wife gave to me as a present. It was unoppened and the customer service guy said that he could return it without a receipt, not even for store credit. This happened at the Hawthorne CA store. I requested to speak to a supervisor...
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franbeard
franbeard

no different in WA

1.2
#1187317
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Best Buy - Trash my car electronics
On the 8th of this month your geeks raped my car by ripping up the electronic. By TRYING to install a back up camera kit, your people stripped both back up tail lights to my Chrysler 200. This was to be a PROFESSIONAL install, but not even close. You really don't care...
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1.0
I didn't like
  • Way you want to install
#1186929
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I purchased a fridge $1000 on credit because ours died unexpectedly. One month later I got and made my 1st payment on time of $27. Then, the next month I paid on time 27$ pmt 2. Then got a call telling me I was late on my 2nd pmt and that my payment went up to $32 due...
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#1186662
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Contact Best Buy

Mailing Address:
Best Buy Corporate Customer Care
P.O. Box 9312
Minneapolis, MN 55440
Phone:
(757) 220-1352
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All Best Buy Products
We purchased a tv about a year ago. Be bought a 75 inch sony. All said and done we spent about 6k on tv and useless geek squad warranty. A little over two weeks ago the tv lost its picture. I called geek squad and about a week later a geek tech came and said he needed...
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1.9
#1186130
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