
Best Buy Reviews and Complaints
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Best Buy review: Shop somewhere else - never provides a tracking number
- Customers service
- No tracking number
Best Buy review in Boerne, Texas: Buy from someone else
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Verified ReviewerBest Buy review: Black Friday scam
- False advertising
- How everything has been handled
- False advertising
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Verified ReviewerUpdate by user 1 day ago
So I went into my local store and found out that they consider the entire week of Thanksgiving "Black Friday" week so any discounts throughout that week is exempt from price matching so although I don't agree with that at least it was some kind of an answer that made...
Was this a black Friday price drop? They won't price match that for as long as their sale runs.
Why would youthink they'd do that?? Lol
- Getting product same day
- Lie about price matching
Best Buy review in Midlothian, Virginia: Don't buy there if you think you may need service or an exchange.
Best Buy review in Sugar Land, Texas: False Information - Worst Customer Service
- Worst customer service - cheap advertisement
LCD or LED tv can be laid flat with the directional markers pointed up. I find it unfair that they do eventually give you another tv and it doesn't matter at all to you.
This form of entitlement is what kills customer service as a whole. Stay sour my friend.
- Good quality products
- Bad consumer service
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Verified Reviewer- Selling what they obviously cant support
- Geek squad changing appointments last minute
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Verified ReviewerSo you're never stepping foot in a Best Buy but you want a resolution from them? Also its pretty hypocritical when you still buy the products from the store that's being shunned from your money... Very petty
- Products they offer are the same as any where else
- Treatment of employees
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Verified ReviewerBest Buy review: POOR Customer Service - Geek Squad
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By the end if this we had 7 refrigerators and 8 microwaves delivered, before we got undamaged appliances...took 4 months. Six months in I had to have my icemaker replaced.
Then again six months later. That’s twice in a year. My dishwasher broke 6 months in and had to have it repaired 3 times, then eventually replaced. My oven temperature doesn’t stay regular and I’ve calibrated it twice.
I had to have the oven lock fixed it broke in 18 months. Samsung appliances, from Best Buy are GARBAGE!