I work for an alternative school and have purchased many thousands of dollars of electronics for our school from Best Buy. From projectors to apple TV's, and have been treated fairly.
My latest purchase was 4 flat screens to hang in classrooms. I purchased them in late December. We unboxed them in late January. One of them didn't work.
It was mid February before I returned to the city to get an exchange. To my dismay, they wouldn't exchange it. I was dismissed without a solution.
In the future, I will purchase my electronics from a store that has a reasonable return policy, especially for customers that purchase high volumes of electronics.
Reason of review: Damaged or defective.
Monetary Loss: $400.
Preferred solution: Full refund.