The Best Buy store in Framingham, MA refused to accept a return of a Rocketfish Under-Cabinet Mount after 30 days.
The item is a 13-22 inch mount . Product numberRF-TVMUC01.
I purchased the item on June 28, 2011 for my new kitchen. Unfortunately for me, there were several delays in the completion of my kitchen in getting kitchen cabinets, flooring and lighting. So I didn't get to use the product until August 28. At that time, I tried it and didn't like how it functioned or how it looked.
At that point I tried to return it and was told of the strict 30 day policy.
Target and other stores accept returns up to 90 days after purchase.
I will never shop at Best Buy again.
Monetary Loss: $59.