My husband and I were banned from making returns when our returns were due to items being defective. Just to name a few examples a MacBook Pro had battery issues, the galaxy s8 had light leak around the seal, the iPad Pro had dirt under the screen, a dell laptop’s screen was delaminated, and so on.
If the quality of the products were better we wouldn’t have to return so often, but when you pay for something you expect them to work and look new. You can’t help it if you get something home and it’s defective as soon as you open it.
Product or Service Mentioned: Best Buy Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.