Best Buy - Rep insulted my wife and called her a liar. If I had been there he would be hurting right now
My wife purchased a new mac laptop and left her old one to have the info transferred. When she picked them up the power cord was missing to the old laptop.
She demanded to get it and the representative called her a liar and said that she had previously taken it home. What good would that have done? He finally replaced the one that THEY lost and said unpleasant words as she left. If I had been there that *** would have no teeth left.
Don't ever go to the Best Buy store #30 at 7017 South Lindberg Blvd in St Louis unless they fire that idiot.
Product or Service Mentioned: Best Buy Customer Care.
Reason of review: Poor customer service.
Preferred solution: Either teach the man how to treat customers or close the store.
Best Buy Pros: Sales reps were nice.