I was assured before shopping that the policy is to take personal checks. I selected items worth more than 1000.00 in electronics.
The sales people and manager (Reggie) was very helpful. I am a senior citizen and wanted to make the purchase with a personal check. I was rejected by the telecheck system. I went to my bank whereby I have perfect credit and more than an adequate amount of money to cover the shopping.
It was embarrassing in front of other customers to be rejected for no good reason. When I called Telecheck they said this was the store policy. As a result Best Buy lost the sale and I will think about shopping there again. Not only did I waste time shopping but felt like this company discriminates against older people who do not want to use the highest technology to make purchases.
If they would have had the curtesy to check with my bank along with my driver's lisence and PA Photo, they would have made a good sale. This is a disgrace.
No wonder these large businesses are going under! STUPIDITY!
Product or Service Mentioned: Best Buy Manager.