Not resolved

I purchased a Best Buy gift card for my Mother to purchase a new cell phone. We went to our local Best Buy at 4413 Birkland Place, Easton, PA 18045 and were taken care of by Patrick.

Everything went well with our selection and purchase until we tried to pay for the cell phone with the gift card. We were informed by Patrick that we could not purchase a cell phone with a gift card. I checked the gift card and there were no such restrictions listed. I do find it hard to believe Best Buy would place such restrictions on their gift cards, but Patrick checked with a supervisor who said the same.

I was going to make the purchase with my debit card and then decided not to spend my money at Best Buy.

We left and purchased the same phone at WalMart. Unfortunately I now have a Best Buy gift card that I really don't want.

Product or Service Mentioned: Best Buy Gift Card.

Reason of review: Gift card policy.

Monetary Loss: $50.

Preferred solution: Not sure what can be done at this point. .

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