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I bought a big screen tv that was in the best buy weekly ad of the Sundays newspaper. Two weeks later the best buy ad had the exact tv for 30.00 less I even made sure to check the product number, size the make and model everything I could think of, So I called the local store to ask what I had to do to get the 30.00 price match, I explained it was in that days flyer, he was asking questions about the dates ect.

then he started talking really fast, So I told he I had some mental problems and could he please slow down a bit.

He hung up on me. Unbeliveable.

Product or Service Mentioned: Best Buy Customer Care.

Reason of review: Poor customer service.

Best Buy Pros: Prices are good.

  • Customer Dissatisfaction
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Anonymous
#1262474

OP:

You post this complaint on Christmas Day.

Really???

Meggie
#1260670

See, folks. When these businesses try to do something good, people like the poster above ruin it for everyone.

Why in the world would you get a price match because the price of the product went down in the future?

Are you that desperate for $30?!? If so, you should have spent your money more wisely and gotten a smaller TV.

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