Did you know that Best Buy will only take your item back within 15 days. I tried to take back a $16.00 remote control to Best Buy and they told me that I had only 15 days to take it back.
It was about 20 days. They wouldn't give me a store credit or anything. Worst possible return policy. I spent over $1000 the last 5 years in the store at Christmas time.
I won't spend another dime in their stores.
I will just use them to find out what I want and go buy it on-line with Amazon, Wal-Mart or Costco. They have a real return policy.
Product or Service Mentioned: Best Buy Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $16.
Best Buy Cons: Policy or service, Poor customer service documentation and timing response, Police.