4801 McKnight Rd, Pittsburgh, PA 15237, USA
Not resolved
3.4
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1 comment

Interesting the geek squad support blog has NO current posts. They delete anything contrary.

Bought an in store open box tv. Never got delivered. No one knows where it is. Best Buy says wait.

How long will that be? 3rd reschedule now. Filed a fraud complaint with my credit card company for non delivery. I expect a fight.

NEVER EVER have something ordered and delivered!!!!!! In store pickup at time of purchase!!!! Just Best Buy playing with your money for as long as possible. Willing to go to the store and pick up.

On hold for an hour so hung up. Guess I could make a 3RD trip to store and have them tell me be patient.

I hate being placated. mba/cpa/controller

Reason of review: Problem with delivery.

Best Buy Pros: Sales staff.

Best Buy Cons: Delivery.

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Anonymous
#1720556

Agreed. Best Buy has the Worst phone support ever. I have driven to the store twice while sitting on the phone waiting for someone to answer.

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