I purchased a front load washer on 9.15.17 and I was told that I did not need pedestal because mine was universal. My delivery was set for 9.20.17.
I was forced to reject the washer because when the box was opened it was completely damaged. I was also informed by the driver that even if the washer was good the pedestal I had would not fit. I go to a store and the store manager helps me and exchanges the damaged item and charges me for the correct pedestal. I then am informed that my products would be delivered today (9.25.17) between 4PM-8PM.
Well guess what? These people call me at 732PM to tell me they are five minutes away. Awesome right! Nope think again...they call me back at 739PM to let me know they are at the wrong address.
I provide the correct and assume they are headed over but wrong again. I get a call from the office an hour later to inform me that not only am I not getting my products because the driver needs to be back at the warehouse by 9PM but I also that I won't be getting them until next Tuesday. So now I still have a broken washer, have lost two half days of work waiting on deliveries, and need to wait another four days!!! These people are VERY inconsiderate and I'm sorry just isn't enough right now.
It doesn't fix the problem.
Very frustrating! I'm pissed beyond belief!
Reason of review: Order processing issue.